10 Ft Outdoor Patio Offset Umbrella Market Hanging Sunshade Umbrella
Features
● Optimal Sun Protection: Our large patio offset umbrella offers adjustable tilt angles, allowing you to effortlessly block the sun's rays at various positions throughout the day. Enjoy outdoor leisure time with family and friends under the cool shade while staying protected from harmful UV rays. The secure lock mechanism ensures a stable and fixed angle for uninterrupted shade coverage.
● Durable and Reliable: Crafted with an anti-rust aluminum frame and reinforced by 16 sturdy ribs, our cantilever umbrella guarantees exceptional durability and stability. It is built to withstand outdoor elements, ensuring long-lasting performance and enjoyment for years to come.
● All-Weather Performance: Made with high-quality, waterproof, and fade-resistant polyester fabric, our market hanging umbrella is designed to withstand the elements. Enjoy a cool and comfortable shade even during hot summer days, thanks to its sun protection feature. The wind vent on top enhances air circulation, preventing wind damage and enhancing overall stability.
● Generous Shade Coverage: With a 10-foot diameter, our patio offset hanging umbrella provides ample shade space to accommodate a table and 4-5 chairs, making it perfect for gatherings with friends and family. Versatile and suitable for various outdoor spaces such as gardens, poolside areas, patios, and backyards, it enhances your outdoor living experience.
● Easy and Convenient Operation: Our premium 10ft offset hanging patio umbrella features a user-friendly crank lift system, allowing effortless opening and closing. A convenient strap keeps the canopy securely folded when not in use, ensuring hassle-free storage and transportation.
Upgrade your outdoor space with our exceptional patio offset umbrella, combining optimal sun protection, durability, and convenience for a truly enjoyable outdoor experience. Perfect for gardens, poolside lounging, and backyard relaxation, it's time to embrace the shade and create memorable moments with loved ones.
Specifications
- Color: Beige/Dark Red/Tan
- Material: Aluminum, polyester fabric, glass fiber
- Overall dimension: 8.7 x 10 Foot (L x Dia)
- Length of each pole of the cross base: 35.5”
- Net weight: 25 lbs
- Package includes:
- 1 x 10 Foot patio offset umbrella
- 1 x Instruction
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com