10 FT Thatched Patio Tiki Umbrella 2-Tier Hawaiian Style Grass Beach Umbrella with 8 Ribs, Tilt Adjustment, Manual Crank

This Hawaii-style Tiki umbrella will add a tropical touch to your space and blend perfectly with beaches, courtyards, resort hotels and more. The umbrella is made up of high quality PE and anti-fading polyester cloth, which can be used for a long time. The umbrella is covered with 11 layers of thatch to provide perfect shade. Supported by eight strong metal umbrella bones, the canopy is very stable. And the steel umbrella pole has a rust-proof coating, which makes it durable and provides you with more reliable protection. The pole is equipped with a tilt adjustment button that tilts the canopy to 0-30° to block sunlight from different directions. In addition, there is a convenient hand crank for opening and closing the umbrella. This 10ft umbrella is easy to assemble with a two-section pole, making it ideal for outdoor parties, picnics or other activities on hot summer days. Note: The umbrella stand is not included. We recommend that the product be used with an umbrella stand.

Features

• Convenient Push Button and Crank: The Thatch umbrella has a push button on the umbrella pole to adjust the tilting angle of the umbrella surface from 0° to 30° to better block the sunlight in different directions at different times. In addition, there is an easy to operate manual crank on the umbrella pole, so that you can open and close the umbrella easily.

• 2-Tier Canopy for Perfect Shading: Because the polyester canopy is covered with thick thatch, our tiki umbrella will provide you with two layers of sun protection. The 11 layers of thatch will effectively protect your skin from the harsh sunlight. In addition, the drooping edge of the roof also provides you with better protection.

• User-friendly Ventilated Canopy Top: Unlike other thatched umbrellas, our umbrella has double vents that help speed up the circulation of hot and cold air to keep the air under the umbrella fresh and cool. Besides, the wind will pass through the thatched umbrella more quickly, which can make your umbrella more stable.

• Selected Material and Stable Frame: Made of high-quality polyester fabric and PE, the umbrella is fade resistant and durable. The 10ft canopy is equipped with heavy steel poles and 8 sturdy umbrella ribs for additional support. And the metal structure has rust-resistant finish, which is durable.

• Natural Style for Wide Application: The thatched tiki umbrella has a touch of tropical style with its natural design. Besides, its 2 section design makes it easy to assemble without additional tools. Thus, it is convenient to carry outdoor, suitable for beach , poolside, courtyard, hotel, etc,. Note: The umbrella stand is not included. We recommend that the product be used with an umbrella stand.

Specifications

• Color: Natural
• Material: PE + Polyester Fabric+ Steel
• Overall Dimension:10’ x 10’ x 8.5’(L x W x H)
• Tilt Adjustable Range: 0-30°
• Net Weight: 23lbs

Package includes

• 1 x Tiki Umbrella
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com