10 FT Thatched Tiki Patio Umbrella with 32 LED Solar Lights, 2 Tier Hawaiian Style Grass Beach Umbrella

This double-top thatch umbrella will add a tropical touch to your space with a natural Hawaiian style. Its 11 tiers of thatch not only add aesthetic value but also provide you with more effective shade. And the high-quality PE and polyester cloth under the thatch will give you double shade protection. The patio tiki umbrella is made of rust-resistant steel poles and is supported by 8 sturdy ribs for high stability. Besides, the umbrella is equipped with 32 LED lights and a center light, which is powered by solar panels on the top. In order to block sunlight from different directions, there is a tilt adjustment device on the pole, which can adjust the surface of the umbrella to 0-30°. In addition, the umbrella can be easily opened and closed with a manual handle for easy storage. And the double ventilation top speeds up air circulation to create a cool environment under the umbrella. This outdoor umbrella is simple in structure and easy to assemble, making it an ideal choice for outdoor parties, weddings and picnics. Note: The umbrella stand is not included. We recommend that the product be used with an umbrella stand.

Features

• Tilt Adjustment & Manual Crank: Equipped with a push button on the umbrella pole, the umbrella surface can be effortlessly adjusted from 0° to 30° to provide full protection from different angles. Besides, the umbrella is easy to open and close with a manual crank on the pole.

• All Day Use & Wide Application: There are 32 led lights and a center light on the rib and umbrella pole, which is powered by the solar panel on the roof. Thus, this umbrella can support all-day use. And it is designed in a unique Hawaiian style, making it a good decor for various occasions like beach, poolside, and courtyard.

• Selected Material for Better Shade: The patio umbrella is made of quality PE and polyester fabric, which will provide you with good sun protection. In addition, the canopy is covered with 11 layers of thatch to better protect your skin from the harsh sun. And the extended edge of the umbrella also helps to block out sunlight. Note: The thatch is not waterproof, please close your umbrella when it rains.

• Double Ventilate Design: Featuring 2 tier ventilation design, the patio tiki umbrella will provide better ventilation than other umbrellas. The exchange and circulation of hot and cold air will be accelerated with it to create a cool environment and maintain fresh air under the umbrella.

• Sturdy & Simple Structure: Supported by 8 steel ribs, the thatched umbrella is not easy to fall apart. And it is constructed of a powder-coated steel pole, which is rust-resistant and durable for long-term use. Besides, the 2 section umbrella pole is easy to assemble without additional tools. Note: The umbrella stand is not included. We recommend that the product be used with an umbrella stand.

Specifications

• Color: Natural
• Material: PE, polyester fabric, steel
• Overall dimension: 10'x 10'x 8.5' (L x W x H)
• Tilt-adjustable range: 0-30°
• Net weight: 23 lbs

Package includes

• 1 x Tiki umbrella
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com