10 x 10 Feet Outdoor Metal Frame Pergola Gazebo Patio Garden Furniture Shelter With Retractable Canopy Shade

This gazebo canopy is made of polyester fabric with PU coating, which has good sun protection and flame retardant properties. At the same time, the gazebo is constructed of a steel frame with powder coating, which is rust-proof and durable for long-term use. More, a reinforced structure and 8 anchors ensure it remains stable in windy conditions. Best of all, you can flexibly adjust the retractable canopy on both sides to your liking. The stylishly designed pergola can match different outdoor styles. You can use it for BBQs, parties, and picnics with family and friends. Pergola will give you the best shade experience!

Main Features

Sturdy and Stable Construction: The pergola gazebo is made of high-quality steel frame and powder coating, anti-rust and durable, and can stand the test of time. In addition, the ribs on the top form a stable triangular structure, which greatly enhances the sturdiness. Importantly, two anchors are provided for each leg to make it steadier.

Sun-resistant and Stable Canopy: Made of durable polyester fabric, this canopy is sun-proof and flame-retardant to provide a cool and safe environment for you and your family in hot summer. Moreover, the waterproof PU-coated surface can prevent drizzle, which is very suitable for outdoor use.

Retractable Awning: Equipped with 2 independent canopies, the full coverage or half coverage can be adjusted at will to meet your different needs. In addition, the simple retractable design allows you to pull the canopy from both sides conveniently and flexibly. Also, there is a loop on the pole to ensure that the canopy can be fixed without shaking in windy weather.

Elegant Design and Versatile Use: Combining aesthetics and function, this elegantly styled gazebo will complement any outdoor style. You can also hang some small light bulbs to increase the romantic atmosphere. More, the practical gazebo is perfect for outdoor gatherings, family picnics, backyard barbecues, or even growing grapes.

Easy Assembly and Dimension: The overall dimensions of this patio gazebo is 10" x 10" x 7.3" (L x W x H), which is large enough to accommodate many people. The large size design provides you and your family with enough open space and shade from the hot sun and friends on drizzly days. More, it can be assembled easily with easy-to-follow instructions and all the accessories included in the package.

Specifications

• Color: Beige
• Material: Steel + polyester
• Product dimension: 10"x 10"x 7.3"(L x W x H)
• Canopy dimension: 8"x 16"(L x W)
• Net weight: 135 lbs

Package includes

• 1 x Pergola gazebo
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com