10 x 10 FT Heavy-Duty Patio Canopy Gazebo Tent with 2 Tier Vented Roof

This 10 x 10 feet patio canopy gazebo is made of durable and sun-resistant polyester fabric, with a canopy with widened edges to protect you from the harsh sun, allowing you to relax in coolness and comfort. The solid steel construction ensures a high level of stability. Moreover, each steel pipe is spray-coated, which is not easy to rust. The patio pavilion is also designed with a double roof, which promotes air circulation and reduces wind resistance. The gazebo is perfect for every occasion and will perfectly meet your different needs. This will be the perfect addition to your outdoor recreation space!

Main Features

• Sturdy and Stable Heavy-Duty Steel Structure: The main frame of this gazebo is constructed of plastic-sprayed steel pipes, which are resistant to deformation and rust. The 8 support tubes at the top provide strong support for the canopy. And the L-shaped base with ground stakes makes the gazebo stand more stable.

• Weather-Resistant Premium Polyester Fabric: The gazebo canopy roof is made of all-weather polyester fabric, which is sunlight-resistant and colorfast, ensuring long-term outdoor use. The widened edges effectively increase the shaded area, creating a comfortable and cool space for you to spend time with family or friends.

• Unique Double Roof Design: This pavilion adopts a unique double top design, which not only promotes air circulation but also effectively reduces wind resistance and increases stability. What's more, the drainage holes in the roof are great for avoiding standing water on rainy days. The exquisite sewing does a good job of preventing the fabric from tearing.

• Versatile Applications: In addition to the high functionality, the gazebo has an elegant appearance that makes it quite eye-catching in outdoor settings such as poolsides, decks, and backyards. It can meet your multiple needs, such as outdoor weddings, barbecues, picnics, or family gatherings.

• Easy Assembly: With detailed instructions and all necessary accessories, the gazebo canopy is easy to assemble without much time. Also, in order to strengthen the overall structure, it is necessary to use ground stakes and wind ropes that we have included in the package during installation.
  

Specifications

• Color: Beige/Gray
• Material: Steel, polyester fabric
• Overall dimension: 10 x 10 x 8.5 ft (L x W x H)
• Net weight: 61 lbs

Package includes

• 1 x Patio gazebo
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com