10 x 10 FT Square Patio Umbrella, 3-Tilt Cantilever Offset Umbrella, Large Outdoor Market Umbrella with Crossed Base

This 10ft cantilever patio umbrella offers plenty of shades for optimal coverage, allowing you to enjoy a cooling outdoor seating area. Crafted with premium polyester fabric, the sun umbrella is characterized by excellent ultraviolet resistance and is not easy to fade ensuring a long service life. Moreover, it is supported by a powder-coated steel pipe and 8 steel ribs, which not only resist rust, peel, and chip but also provide strong support for superior stability. Also, a crossed metal base is included for security, but you need to add some weights for more safety. Thanks to the crank lift handle system, you can tilt the umbrella effortlessly to find the perfect shading position. Also, it can be rotated 360° and can be fixed in 8 positions by stepping on the foot pedal on the bottom, which can block the fun from multiple directions. You can close the offset umbrella into a compact size and use the loop strap to secure it when not in use. Enjoy Cool Sunshade from Sunrise to Sunset!

Features

• Durable & Sun-Protection Material: The 10 ft patio umbrella is made of high-quality polyester fabric that is ultraviolet-resistant and anti-fade, providing great sun protection while ensuring long-lasting durability. Moreover, the vent located at the top of the canopy allows better airflow and enhances its stability.

• Stable & Sturdy Construction: The outdoor umbrella is constructed of heavy-duty steel pipes with powder-coated surfaces, which can effectively prevent rust, peeling, or chipping. Besides, the crossed metal base and 8 sturdy ribs could maintain stability and ensure safety.

• 3 Tilt Settings & 360° Rotation: This cantilever umbrella is designed with a convenient hand crank system that allows you to open and close the umbrella freely. Also, you can tilt the umbrella in 3 positions effortlessly by raising or lowering the handle. Furthermore, there exists a directional foot pedal to control the umbrella pole rotating 360° more easily, and it can be fixed in 8 positions.

• Large Shade Area & Wide Applications: The square offset umbrella measures 10' x 10' x 9' (L x W x H), which is perfect for hanging over outdoor dining tables or more patio furniture, allowing you to enjoy your leisure time with friends or family. It can be used for any occasion including residential and commercial locations, such as patios, gardens, terraces, picnic lawns, poolside, beaches, cafe shops, and more.

• Easy Operation & Maintenance Tips: The umbrella can be easily closed into a compact size by lowering and rotating the crank, and there exists a loop strap to tie it down when it is furled. We recommended closing the canopy when not in use and storing the umbrella during severe weather conditions to prolong its service life. Note: Please use weights like bricks, sandbags, or a weighted base to secure the umbrella.

Specifications

• Color: Beige/Coffee/Wine
• Material: Steel, polyester fabric
• Overall dimensions: 10' x 10' x 9' (L x W x H)
• Height of the pole: 6.6'
• Size of the base: 3.3' x 3.3' (L x W)
• Net weight: 43 lbs

Package includes

• 1 x Patio umbrella
• 1 x Base
• 1 x User's manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com