10 x 20 FT Upgraded Folding Pop-Up Canopy Tent with Wheeled Carrying Bag, Outdoor Commercial Sun Shelter Tent

This extra-large canopy tent is ideal for a big patio event!

The pre-installed metal frame is fairly strong for stable use, while it also offers a tool-free assembly that can be finished by 2-3 people. As long as you push the button hub by 1 hand, cover and fix the top canopy with hook and loop fasteners, then a sun shelter will be ready for use. More importantly, the canopy is made of 300D oxford cloth with a silver coating, which has a CPAI-84 flame-retardant certification and ensures ideal water resistance as well as UPF 50+. The tent can be adjusted at 3 heights, 9.8/10.3/10.8ft, 16-20 people can share coolness together. Outdoors, you can utilize offered metal stakes and ropes for extra fixation. Note it is suitable for a grassland rather than a concrete floor. The portable bag helps achieve a mobile design on wheels. Its waterproof illustrations also help realize an easy installation.

Features

• Set up in Minutes by 2-3 People: Thanks to a 1-piece metal frame, it's quick and easy to set up by 2-3 people without any tools. 3-level height of 9.8/10.3/10.8ft is available for customized settings. Plus, the canopy is thoughtfully designed to be fixed by hook and loop fasteners. Since the canopy tent is wheeled, manually pushing is ample to move it to wherever you want.

• Silver-Coated Canopy for Shade: Surprisingly, the top canopy is made of 300D oxford cloth and upgraded with a sun protective silver-coating. Thus, it offers UPF 50+ to block about 99% UV rays. More, all stitching lines are seam sealed for great water resistance to further avoid rainwater penetration. Besides, the sun shelter is equipped with a CPAI-84 flame-retardant certification, acting as a safeguard for higher security.

• Stable & Strong Metal Structure: Since the patio event tent consists of ample strong metal tubes, it is highly reinforced in itself to resist many accidental deformations. More, included stakes and ropes are essential for enhanced stability and it's recommended to install the canopy tent on the grass rather than concrete floors.

• Quick Folding for Simple Storage: The release buttons make the metal frame instantly loosen and quickly folded. No need for taking off the canopy, you can directly cover the folded 1.3ft x 0.9ft x 5.2ft (L x W x H) tent with a zippered bag, which also has illustrations for easy setup. After inserting plugs in wheels, the canopy tent can be pulled or dragged on smooth wheels. Plus, portable bag has a side pocket for easy storage of accessories.

• Better Protection in Wide Use: When you are hitting the beach, park or camping site, the 20ft x 10ft x 9.8/10.3/10.8ft (L x W x H) canopy tent will offer you maximum protection. More importantly, the patio event tent is especially widened, intending to hold 16-20 people at the same time to share a cool happy gathering.

Specifications

• Color: White
• Material: Metal, 300D Silver-Coated Oxford Cloth, 300D+600D PE-Coated Oxford Cloth
• Unfolded Dimension: 20ft x 10ft x 9.8/10.3/10.8ft (L x W x H)
• Folded Dimension: 1.3ft x 0.9ft x 5.2ft (L x W x H)
• UPF: 50+
• Suitable Number of People: 16-20
• Net Weight: 74.5lbs

Package Includes

• 1 x Pop-Up Canopy Tent
• 1 x Storage Bag
• 10 x Ground Stakes
• 4 x Ropes
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com