100 x 50 cm Wooden Garden Portable Greenhouse, Cold Frame Raised Planter Box w/Transparent PVC Top Cover

• Large Space for Different Plants: The greenhouse measures 100 cm x 50 cm x 35.5-64 cm. It is wide and deep enough to give you plenty of room for different kinds of plants such as vegetables, flowers, succulents and herbs, etc,. to grow. And its classic design is ideal for patio, balcony, yard, etc.
• Easy to Open PVC Top Cover: Equipped with a transparent PVC board, this wooden garden cold frame ensures your plants absorb enough light on sunny days and maintain good ventilation. And you can turn it off on rainy days to protect the plant from wind and rain. It can extend the growing season and keep your plants grow healthily.
• Elegant & Practical Tilt Design: The wooden cold frame house is designed with a sloping top, which can effectively prevent rainwater from accumulating on the roof and can be used outdoors in rainy days. Besides, such design is decorative and will enhance the appearance of your garden.
• Selected Fir Wood & Sturdy Structure: Outdoor cold frame greenhouse is made of high quality solid wood fir. It is weather resistant, not easy to crack and deform, thus can be used for a long time. The frame of the greenhouse is strong enough. Besides, the selected natural materials are easy to match with your surroundings.
• Easy to Assemble & Move: We provide easy-to-understand installation instructions and necessary accessories. The simple design allows you to assemble this greenhouse quickly. In addition, the greenhouse is very lightweight, weighing only 5, 46kg, which makes it easy to move outside.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com