11500 BTU 3-in-1 Portable Air Conditioner Powerful AC Unit with Dual Hose and Remote Control

Enjoy fresh and cool wind in summer with this portable air conditioner. With 3 operating modes (cooling, drying and fan) and 3 fan speeds, this portable air conditioner can meet your various needs in different seasons. The powerful 11,500 BTU cooling capacity and dual-hose design quickly cools large spaces up to 400 square feet. Plus, sleep mode and a 24-hour timer ensure quality sleep. There are two ways of draining: manual and continuous. With overcurrent protection, you can rest assured that this air conditioner will run overnight. Installation instructions and window installation kit can be easily installed on the window. You can easily move this portable air conditioner with the handle and swivel wheels.

Main Features

Efficient and Even Cooling: With dual hose design and 11,500 BTU powerful cooling capacity, this portable air conditioner unit can cool down your room faster than portable air conditioners with only one exhaust hose. The blinds are designed with an automatic swing function that helps cool your room evenly.

3-in-1 Function: This portable air conditioner is equipped with 3 operating modes (cool, dry and fan) and 3 fan speeds (low, medium and high) to provide you with year-round comfort. Temperature is adjustable between 62°F and 86°F. With dual controls, settings can be adjusted via the top control panel and the remote.

Quiet Operation and Timer: This portable air conditioner has an integrated sleep mode and 24-hour timer. In sleep mode, the set temperature increases by 1.8 degrees Fahrenheit every 2 hours and the device will only run at low fan speeds. This portable air conditioner operates quietly (≤55dB), creating a distraction-free environment for sleeping, working, studying, and more.

Easy and Safe to Operate: In addition to manual draining, this portable air conditioner is also suitable for continuous draining by connecting the included drain hose, saving you the time of frequently emptying the water tank. With an over-current protection function, this portable air conditioner will shut off automatically when the water tank is full.

Quick Move & Assembly: Comes with detailed instructions and a window installation kit, this portable air conditioner is easy to install to windows, suitable for most double-hung or single-hung windows and sliding windows. Easily move from room to room thanks to the handle and swivel wheels.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com