12' x 16' Outdoor Hardtop Gazebo All-Weather Double-Roof Metal Pavilion with Nettings and Sidewalls

Transform your outdoor space into a cozy, functional area with the addition of a 12' x 16' Outdoor Hardtop Gazebo! This versatile gazebo provides a covered, sheltered area where you can relax, entertain, or even work in the fresh air. The gazebo's double roof and sidewalls offer superior durability and protection from the elements, ensuring you can enjoy your outdoor space rain or shine. Also, the gazebo's decorative nettings add a touch of elegance while keeping bugs away, making it perfect for al fresco dining or afternoon tea. Create the outdoor escape you've always dreamed of with this sturdy and stylish gazebo!

Main Features

● Sturdy and Stable Structure: The double-top pavilion adopts a high-strength aluminum frame and reinforced triangular structure, which provides strong support and ensures good sturdiness. The bottom is equipped with an anchoring plate (including fixed expansion screws), which can be firmly fixed on the ground to add extra stability.

● All-Weather Galvanized Steel Roof: The hardtop gazebo features a heavy-duty galvanized steel roof that reduces 99% of harmful sunlight on sunny days, can withstand heavy rain and wind (up to 30 MPH) on rainy days, and can withstand heavy snow with a snow load of 1760 lbs. In addition, it uses a gutter design so rainwater can flow out from 4 pillars.

●Double-layer Sidewalls: The permanent patio pavilion adopts a double-track design for hanging nets and curtains and sliding smoothly. Internal breathable mesh helps maintain good ventilation while keeping out unwanted guests. And the shell zipper curtain provides better privacy and sun protection while being dustproof and windproof.

●Double Roof Design and Spacious Space: The hardtop pavilion features a double roof design with mesh, which promotes good air circulation while improving stability in windy conditions. Additionally, its dimensions of 12 x 16 x 10 feet (L x W x H) provide ample space for seating, dining, or hosting gatherings, making it ideal for outdoor entertaining and relaxation.

● Ceiling Hooks and Wide Applications: The metal gazebo comes with 3 ceiling hooks for hanging lights, fans, or decorations, each hook can hold up to 44 lbs. Besides, its versatile design makes it suitable for a variety of occasions, such as backyard parties, weddings, and barbecues, or as a shelter for hot tubs or outdoor furniture.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com