12000/14000 BTU Portable Air Conditioner 5-in-1 Smart WiFi Enabled AC Unit with 24H Timer and Remote Control

Designed for large areas, our multifuctional portable air conditioner will make your living space more comfortable! This versatile air conditioner not only cools, but also heats, dehumidifies, and circulates air to ensure year-round comfort. Smart WiFi functionality allows you to easily manage your climate preferences on your smartphone, giving you ultimate control wherever you are. The 24-hour timer gives you the flexibility to program the air conditioner to turn on before you arrive home or turn off after you fall asleep. Besides, the ultra-quiet sleep mode ensures you get a good night's sleep and sweet dreams. This air conditioner features an auto mode that intuitively adjusts the temperature to suit ambient conditions, and a 60° auto-oscillation function that disperses air evenly throughout the room. Moreover, draining out standing water is effortless with the included drain hose.

Main Features

● Year-round Comfort: This portable air conditioner combines 5 modes in one, including auto, cooling, heating, fan, and dehumidification modes, making it perfect for all seasons. There are 3 fan speeds to choose from: high/medium/low, and the temperature setting range is 59℉-88℉.

● Wifi-enabled and Easy To Operate: With the Smart Life App and wifi connection, you can easily control the temperature in your home through your smartphone anytime, anywhere. In addition, the included remote control and LED touch control panel also provide great convenience.

● Efficient Cooling and Wide Coverage: With a powerful cooling capacity of 12000/14000 BTU, this portable air conditioner can cool a large area of ​​450/700 square feet. In addition, the blinds can swing up and down automatically to provide even air distribution throughout the room.

● Low Noise and Thoughtful Design: The quiet sleep mode and 24-hour timer ensure that you sleep peacefully without wasting too much energy. The air cooler comes with a drain hose for continuous drainage and a cord organizer to avoid tangling and tangling. Besides, the removable and washable filter is easy to clean and can improve the air quality.

● Easy to Move and Install: The portable air conditioner unit comes with 2 built-in handles and 4 universal wheels, which can be easily moved to anywhere you need. With complete accessories and detailed instructions, installation and use are effortless.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com