12000 BTU 4-in-1 Mini Split Air Conditioner & Heater 21 SEER2 208-230V Inverter AC Unit with Remote Control and Installation Kit

Experience the comfort and convenience of advanced climate control with our 12000 BTU Wifi Mini Split Air Conditioner! Designed to effectively maintain a pleasant atmosphere in spaces up to 750 square feet, this 21 SEER2 and 10 HSPF2 inverter air conditioner unit offers the best balance between temperature and energy savings. It can cool down to 60℉ and heat up to 90℉. The air conditioner also functions as a dehumidifier and fan, making it a comprehensive 4-in-1 solution for any season. This air conditioner unit comes with Wifi connectivity and a 24-hour timer that allows you to manage settings from your smartphone, ensuring you're comfortable before you even walk in the door. Besides, it features a high-temperature self-cleaning feature to save you time and energy. Its ultra-quiet operation won't disturb your sleep or other daily activities.

Main Features

● 4-in-1 Comfortable and Quiet Operation: This split air conditioning unit has 4 working modes: cooling, heating, drying, and fan, suitable for year-round use. Low noise operation (≤25 dB) ensures a peaceful sleep, while the smart 0-24 hour timer allows custom scheduling of the unit's operation.

● Efficient Cooling and Heating: This mini split air conditioner has a 12000 BTU cooling capacity and a 1-ton heat pump, which is enough to cool or heat a room up to 750 square feet. In addition, the air conditioning unit has 21 SEER2, 10 HSPF, ECO mode, and inverter technology to ensure higher energy efficiency and lower energy consumption.

● Multiple Control Methods: This mini split air conditioner is WiFi-enabled and can be seamlessly integrated with smartphones and voice controlled through Alexa or Google Assistant. Users can control temperature, mode, and timer settings through the included remote control, app, or voice commands.

● Self-cleaning and User-friendly Design: The split air conditioner has a 134.6℉ high temperature self-cleaning function, allowing you to free your hands and enjoy fresh air. The removable and washable filter makes cleaning a breeze. In addition, with the automatic defrost function and ETL certification, the air conditioner ensures extended use time and high safety.

● Comprehensive Installation Kit: Due to its large size, this powerful and energy-saving split air conditioner unit will be packed in 2 boxes. The all-inclusive package includes 1 indoor unit, 1 outdoor unit, 2 copper connecting pipes, 1 power cord, 1 communication line, 1 drain hose, 1 remote control, 1 tape, 1 wall sleeve and 1 putty.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com