12000BTU Mini Split Air Conditioner and Heater 17 SEER 208-230V Wall-Mounted Ductless AC Unit with Heat Pump and Installation Kit

This 12000 BTU 17 SEER 208-230V split system air conditioner with heat pump can quickly cool or heat rooms up to 750 square feet, making it the ideal companion for hot summers or cold winters. This split AC unit features innovative inverter technology that automatically adjusts the mains frequency, allowing you to enjoy the benefits of comfort and low energy consumption. In addition, the unit can provide strong and stable airflow to every part of your room by automatically swinging up and down and manually swinging left and right. In addition, the air filter is easy to remove and clean, keeping the air conditioner in top operating condition. What's more, you can adjust the working mode (auto, cooling, drying, heating, fan), speed, timer, sleep mode, ECO mode or any other mode through the convenient remote control. Self-cleaning and automatic defrosting ensure good air quality and extended service life. Plus, this split air conditioner runs quietly and won't interfere with your sleep or work. You can set the automatic shutdown time from 0.5 to 24 hours. So this split inverter air conditioner with heat pump is the perfect addition to your home!

Main Features

Efficient and Energy-Saving Cooling and Heating: Equipped with a high-power compressor and a 1-ton heat pump, this split air conditioner allows you to enjoy the convenience of cooling in summer and heating in winter. In addition, the air conditioner adopts innovative frequency conversion technology to change the power supply frequency, without frequent switching of the compressor, reducing power consumption and prolonging the service life of the equipment.

Self-Cleaning & Auto-Defrosting: This split air conditioner is designed with self-cleaning function at 134.6°F high temperature and washable filter to clean its interior automatically. In addition, the outdoor unit has an automatic defrost function to avoid damage and improve energy efficiency.

Versatile Application and Separate Delivery: This powerful and energy efficient split system air conditioner is ideal for home, office, business or commercial use. Due to the larger size, the AC unit will be shipped in 2 separate boxes, and the delivery time may vary for each box. If you only received one package or you have any questions about the product, please feel free to contact us.

Specifications

• Color: White
• Material: Iron, aluminum, plastic
• Indoor unit size: 31" x 8" x 11.5" (L x W x H)
• Outdoor unit size: 29" x 11" x 21" (L x W x H)
• Cooling capacity: 12000 BTU
• Heating capacity: 12000 BTU
• Cooling power: 1250W
• Heating power: 1050W
• Coverage area: 750 sq. ft.
• Air flow rate: 184 CFM / 670m³/h
• Voltage: DC 208-230V~60Hz/1PH
• Dehumidifying capacity: 36 Pints/Day
• Temperature setting range: 60.8℉~89.6℉/ 16℃~32℃
• Refrigeration: R410A
• Timer: 0.5-24 Hours
• Indoor noise level: 42 dB
• Outdoor noise level: 53 dB
• Net weight of indoor unit: 22 lbs
• Net weight of outdoor unit: 55 lbs
• HSPF: 9
• SEER: 17
• EER: 2.8

Package Includes

• 1 x Outdoor unit
• 1 x Indoor unit
• 1 x 8ft Power line
• 1 x 13ft Copper and aluminum connection pipe - air pipe
• 1 x 13ft Copper and aluminum connection pipe - liquid pipe
• 1 x 6.5ft Drain Hose
• 1 x 15ft Communication wires
• 1 x Remote control
• 1 x Tape
• 1 x Putty
• 1 x Wall sleeve
• 1 x User guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com