1.2/1.5/1.8 M Artificial Twig Birch Tree with 48/72/96 Warm White LED Lights for Christmas

This is our elegant holiday white birch tree. The tree is equipped with 48/72/96 LED lights, providing warm white lights for your room during the night. A room with decoration trees can always bring a festive atmosphere to your home. The branches of the tree are flexible enough to be bent into any shape as you wish. We adopt 100% new material to build this tree. This recyclable material is odorless, non-toxic, durable, as well as lightweight to move around easily. The plug is certified by UL with low output voltage to ensure safe use. Don’t miss our elegant twig birch tree and take it home to decorate your home!

Bullet Point:

Lifelike Appearance: The lighted twig birch tree is exquisitely crafted, making it look like a wonderful piece of art. Besides, the vivid birch bark texture and 48/72/96 LED lights warped on branches create a natural and romantic atmosphere for your home on various holidays and festivals. Plugin and enjoy a bright vacation night with your family!

Flexible Branches: All branches of the white birch tree are flexible and bendable, which makes it convenient for you to shape it as desired. You can put as many lightweight ornaments that you want on them as possible to DIY an eye-catching festival tree.

High-Quality Material: The tree is made of 100% new material, which is odorless, recyclable, non-toxic, lightweight, and durable. These characteristics allow the holiday birch tree to work for a long time without deforming or fading. Use a clean cloth to clean the tree and keep it in good condition, and welcome the coming festival.

Safe to Use: The rated voltage of our adaptor in the tree is 220-240V 50-60Hz. However, the output voltage is designed with a very low voltage of 12v to ensure safe use. Certified by UL, the adaptor has a long cord of 6 feet. Therefore, you can move the tree freely within the range of cord length to decorate your room!

Easy Installation: Without too many parts, the tree can be set up in a short time. Just put the tree trunk into the base and tighten it. In addition, you can insert extra ground stakes(not included)into four holes on the base to enhance its stability. You can enjoy the beauty of the birch tree as soon as you get it!

Features:

Bendable branches can be shaped as desired

Vivid birch bark texture look as natural as a real tree

Strong branches providing strong support to extra ornaments

Odorless, non-toxic, recyclable, lightweight, and durable new material

An ideal indoor decoration for holiday and festival

12V adaptor safe with low voltage power

Simple installation for fast use as soon as possible

Specifications:

Color: White 

Material: Metal, Plastic 

Height: 120/150/180 cm

Base dimensions: 17 x 17/ 21 x 21/ 21 x 21cm (W x L)

Net weight: 0.7/1/1.7 kg

Package Includes:

1 x Artificial Twig Birch Tree

Box Qty：

1(May vary by batch)

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com