12FT ASTM Approved Trampolines Outdoor Large Recreational Trampoline with Enclosure Net and Safety Pad for Kids Youth Adults

Our ASTM-certified trampoline features curved net poles to create plenty of safe space to avoid injury. In addition, the springs are covered with safety pads so that children will not be injured if they step on their feet. The fence is made of high-density tear-resistant PE, and the mesh poles are firmly connected. You'll enjoy deep bounces and quick rebounds thanks to the highly resilient jumping mat and springs. The overall frame is made of double-sided galvanized steel pipe, and the leg pipes are added with paint coating. Therefore, this outdoor trampoline is highly rust-proof, wear-resistant, and weather-resistant.

Main Features

Safety is The Top Priority: All the trampolines have been tested for safety and quality, and meet or even exceed ASTM standards, offering a safe jumping experience for your kids. Note: the whole set will be delivered in 3 (12FT) boxes and you may receive them at different time.

Comprehensive Safety Protection: This outdoor trampoline is designed with curved poles, designed to protect children from injury, and the 10mm foam cover can reduce the impact when children hit the poles. Safety pads cover the springs to prevent stepping on them. Even our 8ft trampoline comes with a ladder with 2 wide, non-slip steps.

More Stable and Better Bounce: The trampoline is made of high-strength PP jumping mat and high-strength steel springs (3.2mm wire diameter), creating exciting jumps for the whole family. Our 10ft trampolines have 4 legs, while most 10ft trampolines only have 3, and all sizes can hold up to 400 lbs.

Designed For Long-Time Outdoor Use: Unlike those trampolines that are galvanized on one side, our trampolines are made of hot-dip galvanized and double-sided galvanized steel pipes, which are more weather-resistant and rust-resistant. All legs are painted coated for extra durability. Also, the premium PP jumping mat has passed 5000 hours of UV testing.

Easy Assembly and Everything Included: The trampoline comes with all the installation tools and accessories you need, and the installation process is simple following the detailed instructions. In addition, the user-friendly self-locking system allows you to connect quickly and securely without tools, saving your time and energy.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com