12V Kids Ride On Truck Car Electric Vehicle Remote w/ Music & Light

Description:
Well-made electric ride on truck that will surprise your little one!
With the bright headlights and special honeycombed windshield, this 12V ride on truck has a cool appearance that will attract kids. After the kid sits on it with the seat belt and locks the door, he can safely drive this toy car by stepping the pedal and turning the steering wheel. Moreover, the parental remote control also allows adults to control the car more safely. And because of the spring suspension and slow start function, this ride on car will prevent a sudden acceleration or brake and run more smoothly. Through the USB or Aux port, the child can enjoy his favorite songs while driving. With the premium materials, this battery powered ride on truck will accompany your kid for a long time.

Features:
Pedal and steering wheel control for the child & remote control for parents
Seat belt and door locks protect the kid maximum
Wear-resistant and anti-slip wheels with spring suspension for smooth drive
Aux cord included and USB port enable the kid to enjoy his favorite audio files
Slow start function ensures a gradual start and smooth braking
Cool with the special windshield, bright headlights and rotating rear view mirrors
Certified by ASTM and CPSIA
Clear user's manual makes the installation easier

Specifications：
Color: Black/Pink/White
Material: Steel, Plastic
Overall Dimension: 102 x 68 x 64.5 cm (L x W x H)
Seat Size: 32 x 20 cm (L x W)
Net Weight: 13.5 kg
Weight Capacity: 30 kg
Suitable Age: 3-7 years old
Battery: 12V 4.5AH
Charger: 12V 500mA
Charge Time: 8-12 hours
Speed: 2.5-4.5 km/h
Effective Distance of Remote Control: 30 m

Package Includes：
1 x Kids Ride On Truck
1 x Remote Control
1 x Charger
1 x Aux Cable
1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com