13 PCS Modular Kids Play Couch, Versatile Toddler Sectional Sofa Set for Nursery Playroom Bedroom Living Room

Description:

Unlock endless fun and creativity for your child with our 13-piece modular play couch set.

Comprising various shapes and sizes, this set is crafted from child-safe materials for a soft and secure play environment. The easy-to-clean design features removable, machine-washable covers for hassle-free maintenance. Stimulate imagination and cognitive development with versatile play options, from building forts to creating cozy nooks. Perfect for gifting on special occasions, this educational playset promotes active and creative play.    

Features:

Includes 13 foam blocks for ultimate builds

Can withstand active play with high-density foam filling

Soft to touch with flush velvet suede covers

Easy to clean with removable and machine washable covers

Built with a portable handle on the folding rectangle block

Ensures less screen time and promotes more active play

Ideal gift for growing children

Complies with ASTM and CPSIA

Comes in a vacuum package, and fully expands in 72 hours

Specifications:

Color: Navy Blue/Grey

Material: Foam + Velvet Suede

Overall Dimension of Couch: 145 cm x 71 cm x 46 cm (L x W x H)

Seat Height: 25 cm

Suitable Age: 3+ years old

Net Weight: 11.5 kg

Package Includes:

1 x Square Block

1 x Folding Rectangle Block

2 x Semicircular Concave Block

2 x Trapezoidal Block

2 x Large Semicircle Block

2 x Small Semicircle Block

2 x Semi-cylindrical Block

1 x Cylindrical Block

1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com