13 x 13 Feet Outdoor Pop-up Gazebo Patio Instant Canopy Shelter Tent with Mesh Sidewall and Vented Top

Instantly create an outdoor gathering place for family and friends away from the glare of the sun and pesky threats. The double roof design of this awning expands the height of the canopy, providing proper ventilation, drainage and airflow. High quality mesh with zipper keeps you away from distractions. Great for outdoor activities such as small businesses, picnics, camping, parties, outdoor sporting events and more.

Main Features

Stable and Durable Structure: The patio gazebo is supported by a powder-coated metal frame, which is rust-proof and stable for long-term use outdoors. What's more, the metal frame has reinforced rods to enhance the overall wind resistance. Meanwhile, 4 wind ropes and 24 ground stakes will help the canopy tent to stand stably outdoors.

Double Layer Premium Cover: The gazebo top is made of Oxford cloth, which is tear-resistant and breathable for long-term use. Additionally, the top cover is lined with a premium silver coating with UV 50+ UV protection and a 500mm water resistance rating to protect you from light rain and the sun. (Note: Please do not use this canopy in extreme weather, such as heavy rain.)

Versatile Sidewalls and Vented Top: Equipped with 4 mesh walls, the gazebo tent creates a barrier from annoying animals while providing good ventilation and a bright view. And the double-sided zippers allow you to get in and out easily. In addition, the double ventilated top comes with mesh, thus you won't feel stuffy while relaxing.

Spacious and Adjustable Shaded Area: The pop-up gazebo measures 13ft x 13ft, providing a large shaded area of 169 square feet, enough for a variety of outdoor activities, such as picnics, weddings, camping, barbecues, etc. In addition, the gazebo tent has 3 level heights, so you can easily adjust the ideal height according to different situations.

Quick Setup and Easy to Carry: With its pop-up design, the structure of this gazebo can be quickly unfolded in seconds with a central locking mechanism. When not in use, you can easily fold and store it in the carrying bag. The storage bag with wheels will help you effortlessly take the pop-up gazebo anywhere.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com