13 x 13 FT 2-Tier Pop-Up Gazebo Tent with Wheeled Bag & 4 More Reinforced Ribs, Instant Outdoor Canopy Shelter

Our patio gazebo is stronger than any original types ever!

4 more reinforced ribs are added to reduce the risk of breaking and enhance the overall stability. Together with metal grounds and fasten ropes, the pop-up gazebo will always stand stable. More, it contains an advanced center lock system, simplifying setup and folding. And the overall height is 8ft/9ft/10ft adjustable. We offer you a wheeled bag to store the folded tent, its side pocket is considerate to keep accessories. During outdoor events, 2-tier top realizes good airflow to release heat and offset some wind power. Retractable eaves have a width of 2ft, making the overall shade extend up to 169 square feet for up to 10 people. Thanks to 150D silver-coated Oxford and PU coating, the gazebo shows UPF 50+ and CPAI-84 flame resistance. Please note that do not use the patio gazebo in extreme weather, such as heavy rain, snow, typhoon, and so on.

Features

• Easy & Quick Installation: The pop-up gazebo only needs 2-4 people to pull the steel frame outwards, erect retractable eaves and place 2 canopies. Then make full use of the upgraded center lock system to set up the canopy tent, which can be pushed only by a hand. At the same time, it's also very simple to take it down for storage.

• 4 Extra Reinforced Ribs & Various Fixations: Unlike the original frames, we have added 4 extra reinforced ribs to make the canopy tent stronger and less likely to break. Plus, the package also contains 8 metal grounds and 4 fasten ropes with which the gazebo will be directly pulled in 4 corners to stand stably. Or you can insert stakes into pre-drilled feet for closer attachment to the deck. Please do not use it in extreme weather, such as heavy rain, snow, typhoon, etc.

• Silver-Coated Oxford Canopy: The canopies are crafted of 150D silver-coated oxford with drizzle protection and UV 50+ to block up to 99% harmful sunlight. Also, it is CPAI-84 flame resistant, making the canopy tent safer for an outdoor barbecue party. Besides, it contains superior PU material as well, intending to eliminate unpleasant smells and serve as another safeguard for a safe family gathering.

• Large Shadow Area: After you erect all retractable eaves with a width of 2ft, you will get a larger shelter for additional coverage. The 13ft x 13ft patio gazebo allows for a shade up to 169 square feet and 10 people can get together to enjoy the interesting outdoor event.

• Vented Top & 3-Level Height: The 2-tier top definitely makes airflow smother, so trapped heat will be better released and wind power will be partially offset as well. More considerately, the patio gazebo includes 3 different heights of 8ft/9ft/10ft, allowing for customized adjustments as needed.

• Easy Portability & Multi-Scene Use: After you fold up the canopy tent, store it in the wheeled bag and fix it with a firm buckle, it is effortless to pull it to wherever you want. It also contains a side pocket, keeping necessary accessories handy. Overall, the instant canopy tent is not only designed for camping, sports or trip far away from home but also for leisure time in the backyard, patio, deck, etc.

Specifications

• Color: Green & Gray
• Material: Metal, 150D Silver-Coated Oxford, PU, PVC
• Overall Dimension: 13ft x 13ft x 8ft/9ft/10ft(L x W x H)
• Folded Dimension: 0.8ft x 0.8ft x 4.5ft(L x W x H)
• Suitable Number of People: 10
• Net Weight: 47lbs

Package Includes

• 1 x Pop Up Gazebo
• 1 x Wheeled Bag
• 8 x Ground Stakes
• 4 x Fasten Ropes
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com