132cm Tall Wooden Cat Tree with Condo and Multi-Level Climbing Stand

Our 132 cm tall wooden cat tree is meticulously crafted with a robust solid plywood frame and a wide, stable 3 cm base, ensuring safe and secure support for your cat's playful antics. Moreover, it features varied levels of enjoyment, including a plush top perch and a spacious condo, each lined with soft plush fabric for ultimate comfort. The unique addition of a transparent space capsule allows cats to observe their surroundings in a cozy, elevated spot. For their scratching needs, the tree is equipped with multiple fully-wrapped posts that withstand vigorous use, paired with a plush danging ball, adding more fun. Aesthetically pleasing, this wooden cat tree fits seamlessly into any home decoration, serving both as a playful sanctuary for your cat and a charming piece of furniture.

Stable and Reliable Construction: Constructed with a solid plywood frame and supported by a 3 cm thickened base, this 132 cm tall cat tree offers unmatched durability, paired with smooth round corners, ensuring a sturdy and safe environment for climbing, lounging, and playing.

Comfortable Resting Spots: This cat tower features a cozy top perch with thick padding for lounging and overlooking, and a spacious cat condo with a padded cushion for private napping. Additionally, it boasts a transparent space capsule that gives cats a wrapped feeling.

Entertainment Features: Keep your cat entertained and satisfy their scratching instincts with multiple fully-wrapped scratching posts. A plush dangling ball adds extra fun, promoting hours of interactive play. Multiple levels enhance their joy and encourage exercise through climbing and jumping.

Comfortable Lying Experience: The top perch and cat condo are covered with skin-friendly plush fabric, providing a luxuriously soft surface that invites your pet to rest and relax. These cushions are detachable and washable, ensuring easy cleaning and maintenance.

Stylish Home Decoration: With its natural wooden structure complemented by white columns and cushions, this cat furniture not only serves as a functional pet accessory but also beautifully blends into your home decoration. It measures 60 x 132 cm (Dia. x H) and each layer loads up to 15 kg.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com