1.3M Pine Shape Cat Tree for Indoor Cats, Cute Multi-Level Cat Tower w/Sisal Scratching Board

Versatile Kitten Heaven: The cute cat tree features a spacious bed, enabling your cats to take peaceful naps in cozy space. From the top perch, your cats can indulge in the joy of gazing at the distant. Besides the kitty tree is designed to encourage your cats to leap and explore with 4 platforms.
Sturdy & Solid Construction: The 128 cm tall cat tree features a large and thick plywood base to offer unwavering stability, ensuring that cats can enjoy their playtime without any worry. And the uniformly distributed platforms ensure even forces to prevent wobbling.
No More Furniture Damage: Our cat tower includes a sisal scratching board specifically designed for cats to grind their claws. The natural sisal material will withstand countless scratching sessions, saving your furniture from destruction and ensuring your room remains neat.
Unmatched Comfort: The cat tree is padded with non-shedding polyester peach skin, which is soft and warm, making your cats feel like they're walking on clouds. And the added sponge filling ensures a higher level of cushioning, offering your cats the ultimate in comfort as they rest and play.
Creative Pine Shape Design: Built with a platform that resembles a lush green bush and posts that mimic thick branches, our pine-shaped cat tree not only adds a touch of beauty to your home but also captures your cat's attention. And the multi-level design is suitable for small spaces.

Description:

Find a chic and functional cat furniture for your furry companions!

With a platform that looks like a green bush and post that look like thick branch, the cat tree has a lovely look that will both decorate your home and attract your cat's attention. With 4 platforms, the tall cat tree will provide multi-level fun for your furry friends. And your furry friends can enjoy sunbath on the plush perch. Besides, there is a spacious bed. The multipurpose design allows your cats to enjoy the distant view, take a nap and leap. If your cats always damage your furniture and make your room messy. Don't worry, the cat tower features a sisal scratching board for cats to grind claws. The platforms and perch are padded with soft polyester peach skin, which is filled with sponge inside for higher comfort. With large and thick plywood base, the stability of the tall cat tree is also assured, thus ensuring your furry companions' safety.

Features:

• Unique tree-shaped appearance makes it a focus point in home
• Bird-watching top perch enables your cats to look from high place
• 4 round platforms are evenly distributed for safe jumping
• Round cozy nest allows your felines enjoy a comfy sleep
• Durable scratching board will help cats to sharp claws
• Comfortable polyester peach skin & sponge filling enhance coziness
• Thickened plywood base keeps the cat tree secure in place

Specifications:

• Color: Green
• Material: Sisal, Solid Plywood, Polyester Peach Skin
• Product Dimension: 60 cm x 60 cm x 128 cm (L x W x H)
• Top Perch Size: 37 cm x 29 cm (L x W x H)
• Net Weight: 13.5 kg
• Each Tier Maximum Weight: 15 kg
• Package Includes:
• 1 x Cat Tree
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com