1500W Electric Heater Wall-Mounted Far Longwave Infrared Heater with Remote Control and Timing Function

This infrared heater is perfect for both indoor and outdoor occasions. Using high-grade carbon fiber tubes and advanced far-infrared technology, the heating range is large, the temperature rises quickly in 1 second, and the operation is noiseless, creating a quiet and relaxing space for you. Two heating modes (750W/1500W) are provided to meet your various needs. Compared with near infrared, far infrared heaters are less harmful to the body, allowing you to warm in a healthier way. The 9H timing function allows you to set the heating time in advance, which is more convenient. In addition, the electric heater is made of selected aluminum, which is anti-rust and IP55 waterproof, ensuring durability.

Main Features

Waterproof and Durable Aluminum Material: This patio infrared heater is made of high-grade aluminum, which is not only lightweight, but also rust-proof and non-deformable. Additionally, the electric heater has an IP55 waterproof rating, making it ideal for outdoor use. Note: Please install the heater under the eaves for outdoor use.

Instant and Efficient Heating: Infused with high-quality carbon fiber tube, this infrared heater can instantly dispel your cold within 1 second. Far-infrared technology brings a wider heating range, up to 13 feet. Also, you can adjust the heating level between 750W and 1500W according to your needs.

Remote Control and Timing Function: The power button is designed on the left side of our patio heater. And you can also make more settings through the remote control to provide you with more convenience. Besides, you can set the heating time from 1 to 9 hours in advance and get a good night's sleep.

Beneficial Far Infrared Heating: Unlike traditional heating methods, we use far infrared heating that delivers constant heat directly to your body in a soothing way. And the heater is equipped with overheating protection and has passed ETL certification, so your safety during use will be highly guaranteed.

Adjustable Angle and Easy Installation: The electric heater can be installed on the ceiling or wall, and the angle can be adjusted from 45 to 90 degrees, filling your relaxing space with warmth. Detailed instructions will help you install and use this heater in the correct way. Overall dimensions (with stand): 30.5" x 9.5" x5" (L x W x H).

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com