150cm Cactus Cat Tree for Indoor Cats, Multi-Level Cat Tower w/Sisal Scratching Posts & Board

• Appealing & Stylish Appearance: The cute kitty tower with cactus-shaped columns will add whimsy and colorfulness, thus enhancing the beauty of the space. The green plush that resembles a drooping branch also adds extra charm to the cat playground, making it a delightful decoration for home.
• Comprehensive Play Center: Designed with a cozy condo, 2 perches and a space capsule, the cactus cat tree is ready to offer luxurious lounging spots for your multiple cats. In addition, the interactive plush ball, sisal rope and platform will invite cats to jump, play and explore.
• Promote Cats' Wellness: The integrated self-grooming brush helps keep your cat's hair smooth and free of itches. Moreover, the cat tower is equipped with multiple sisal scratching posts and a scratching board that help maintain healthy claws while preventing your furniture from tear.
• Increased Stability & Safety: Equipped with an anti-tipping device, the cat condo furniture with sisal posts will safeguard your pet against any accidental tip-overs. Additionally, the enlarged base solidifies the structure, providing a stout foundation that firmly supports the whole cat tower.
• Comfort is Not Compromised: The whole surface of the multi-level cat play house is covered with moppy fabric, offering ultimate comfort to pamper your furry friends. Furthermore, the padded perch is removable and washable, enabling you to create a clean space for furry friends.

Description:

The versatile cactus cat tree is a cozy haven for multiple cats.

Coming with a top perch, a spacious condo, a space capsule and a bottom perch, the cute cat tower offers multiple choices for cats to lounge on and observe the surroundings. Additionally, cats can say goodbye to itchy fur with the self-groomer brush. Furthermore, the sisal scratching posts and board will promote healthy claws and protect your furniture from sharp claws. With plush pompom and sisal rope, the versatile kitty activity center will provide endless fun for cats. And the jumping platform will encourage cats to jump, thus strengthen their body strength. Also, the safety of the 150 cm tall cat tower is prioritized with the anti-tipping device and enlarged base. More importantly, the indoor kitten play center is wrapped with lint-free moppy fabric, creating a cozy haven for felines. Meanwhile, the cactus-shaped post will add a pop of color to your space.

Features:

• Top perch provides a panoramic view from high place
• Transparent space capsule allows cats to curl up comfortably
• Spacious condo promotes a restful and cozy sleeping
• Large bottom perch enables cats to stretch out freely
• Self groomer brush will promote healthy hair and alleviate itches
• Sisal scratching posts and board stimulate cats' scratching behavior
• Joyful hanging toys and sisal rope encourage cats to play for hours
• Jumping platform promotes cats to jump and climb
• Anti-tipping device can improve safety and prevent accidents
• Wide base will keep the cat tower stand upright
• Soft plush covered surface will offer cozy touch for furry friends
• Removable & washable perch cover allows for easy maintenance
• Green moppy fabric and cactus-like posts create a cute appearance

Specifications:

• Color: Green + Brown
• Material: Engineered Wood, Sisal, Moppy Fabric, PET
• Overall Dimension: 60 x 49 x 150 cm (L x W x H)
• Cat Condo Size: 49 x 31 x 31 cm (L x W x H)
• Sisal Board Size: 12 x 28 cm(L x W)
• Each Tier Weight Capacity: 10 kg
• Net Weight: 17 kg

Package Includes:

• 1 x Cat Tree
• 1 x Anti-tipping Device
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com