1.8 M Cat Tree, Multi-Level Large Cat Tower w/ Scratching Posts & Board & Ladder

Description:
Treat Your Feline Friend to the Ultimate Paradise!
Our large and tall cat tree measures 86 x 40 x 180 cm (L x W x H), which not only serves as a fun activity center for your pets but also enhances your home decoration, adding a touch of sophistication to your living space. Designed with both fun and function in mind, the tree features a solid base reinforced with an anti-toppling device and an additional support post to ensure stability during even the most vigorous play. Cats can leap and bound across 7 levels of fun, or snuggle into one of 2 condos with detachable walls, each offering a private and cozy retreat. The pinnacle of comfort is achieved with a top perch, side bed, and padded platforms, cloaked in breathable and skin-friendly fabrics, making it inviting throughout the year. Further indulging your cat's instincts, this tree includes 4 scratching posts and a 2-in-1 sisal scratching board and ladder that not only entertain but also keep their claws healthy. To top it off, plush hanging balls with tinkling bells offer endless entertainment, making this cat tree a must-have for ensuring your pets are happy, active, and secure in their luxurious playground.


Features:

2 spacious condos offer private and secure resting spotsThe condo covers are easily detachable, easy to clean the interiorDesigned with a cozy top perch for lounging and overlookingBoasts cute cat-ear-shaped edges, add a touch of sophisticationDesigned with a side cat bed with thick padding, soft and comfyThe scratching posts with a sisal scratching board help kittens grind clawsThe scratching board also serves as a ladder, help cats climb higherBoasts 2 plush dangling balls with bells for interaction, add more funThe anti-toppling device ensures a safe and stable play environmentSupported by a wide base and an additional post, stabler and saferThe linen fabric upholstery ensures cozy and breathable restingThe polyester fabric coverings with sponge filling are not easy to stick hair

Specifications：

Color: GrayMaterial: Engineered Board, Polyester Fabric, Linen Fabric, Sponge, Paper String, SisalProduct Dimensions: 86 x 40 x 180 cm (L x W x H)Condo Size: 34 x 34 x 36 cm (L x W x H)Condo Entrance Size: 20 x 20 cm (L x H)Perch Diameter: 30 cmWeight Capacity of Each Layer: 15 kgNet Weight: 17 kg

Package Include：

1 x Cat Tree1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com