2-in-1 Patio Rattan Loveseat Sofa Set with Multipurpose Ottoman and Retractable Side Tray For Backyard Poolside Deck

Embrace the art of outdoor living with our all-inclusive 2-in-1 Patio Rattan Loveseat Sofa Set! Constructed with weather-resistant rattan, this set effortlessly enhances your backyard, poolside, or deck area. The set's multipurpose ottoman is a true game-changer, functioning as both a comfortable footrest and hidden storage solution. The retractable side tray adds another layer of convenience, allowing you to keep your refreshments within easy reach. Enjoy quality time with loved ones as you unwind in style and comfort. Elevate your outdoor experience with this chic and functional rattan loveseat sofa set

Main Features

● Stable and Durable Construction: This patio sofa set features a heavy-duty metal frame for high stability and can withstand heavy loads. A well-coated surface also prevents rust and prolongs the service life. In addition, the hand-woven PE rattan not only looks elegant, but suitable for long-term outdoor use.

● Ergonomic Loveseat: Ergonomic loveseat sofa set will allow you to enjoy the best comfort. The patio set comes with a 3.2" thick seat cushion, 6" thick back cushion, 4.5" thick footstool pad and 2 pillows with bouncy and soft stuffing, which will provide you with more comfortable sitting. Note: There may be color difference due to different lights or monitors. And please avoid rain to prolong the service life.

● 2-in-1 Multifunctional Design: The combination of loveseat sofa and ottoman allows you to use this patio set as a double chaise longue/sofa bed. With 4 levels of backrest adjustment, you can sit, recline or even lie flat. Furthermore, you can use this patio set as a loveseat with side table when the footstool pad is removed.

● Designed For Your Convenience: 2 retractable side trays allow easy access to drinks and snacks. They can be folded away when not in use. Besides, the smooth zipper makes the cover easy to remove and maintain. The anchor cord of the ottoman seat prevents it from moving.

● Multifunctional Footstool: The ottoman with flip-up front panel gives you lots of storage space. It's perfect as an ottoman to relax your feet, or as extra seating to accommodate more guests. The footstool is also great as a side table for snacks and drinks when the cushions are removed.

● Space-Saving Design: When not in use, the footrest can be pushed under the loveseat to save space and leave more room for other activities. Designed with an elegant rattan surface, this patio sofa set can be a great addition to any occasion, such as backyards, poolsides, and decks.

Specifications

• Color of PE Rattan: Mix Gray
• Color of Cushion: Gray
• Material: PE Rattan, Metal, Polyester, Sponge
• Dimension of Loveseat: 31"/40"/45.5"/47.5" x 67" x 36"/32"/25"/14" (L x W x H)
• Dimension of Ottoman: 43.5" x 24" x 12.5"
• Dimension of Seat Cushion: 43.5" x 24" x 3.2"
• Dimension of Back Cushion: 43.5" x 24" x 6"
• Dimension of Ottoman Cushion: 43.5" x 22" x 4.5"
• Dimension of Pillow: 16" x 16" x 6"
• Seat Height of Loveseat: 14"
• Net Weight of Loveseat: 44 lbs
• Net Weight of Ottoman: 24.5 lbs
• Weight Capacity of Loveseat: 800 lbs
• Weight Capacity of Ottoman: 800 lbs

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com