2 PCS Kids Luggage Set on Wheels, 16” Portable Bee Suitcase & 12” Backpack

Description:

Awesome children travel set for young adventures!

Made from anti-scratch ABS hardshell, the luggage is the perfect choice for any journey. Additionally, the eye-catching cartoon patterns will surely add a personal touch to your child’s adventures. The 600D polyester backpack is designed to resist wear and tear. Equipped with a spacious interior, organizing your kids’ items has never been easier. Additionally, the backpack features extra pockets that provide ample space for snacks, toys or books. A children safety harness can be securely attached to the backpack, minimizing the risk of getting lost in crowded places. With adjustable handles and smooth wheels, the lightweight carry-on luggage ensures easy movement and hassle-free transportation. Both the suitcase and backpack come with a convenient carry handle for added portability. The kids luggage set is airline-approved and lightweight, making it suitable for various settings such as school, trips, and travels.

Features:

ABS hardshell is impact-resistant, waterproof and scratch-proof

600D polyester fabric of the backpack is wear-resistant and water-repellent

Large zippered compartment and open compartment with cross buckle keep items organized

Backpack with large front pocket and side pocket offers extra storage space

Avoid getting separated from children in crowds with the children safety harness

2-level retractable handle suits kids with different heights

4 universal wheels ensure smooth rolling

Wide shoulder straps with adjustable buckles are reduce pressure to kids

Airline-approved carry-on luggage set is perfect for traveling

Lightweight suitcase with convenient carry handle is easy to transport

2-way smooth zippers promote easy opening and closing of suitcase

Cute cartoon bee theme and customizable name card make it a unique gift for kids

Recommended for kids aged 3+ years old

Specifications:

Color: Yellow

Material: ABS, PC, 600D Polyester, Aluminium, Metal, 210D Polyester

Size of the Suitcase: 30 x 21 x 46 cm (L x W x H)

Retractable Handle Height from the Ground: 67-82 cm

Size of the Backpack: 21 x 10 x 29 cm (L x W x H)

Recommend Age: 3+ Years Old

Net Weight: 2.5 kg

Package Includes:

1 x Ride-on Suitcase

1 x Backpack

1 x Anti-Loss Rope

1 x Carrying Strap

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com