2-Person Camping Cot Tent, Foldable Off-Ground Camping Combo for Adults

Description:
Enhance Your Outdoor Adventures!
Featuring a reliable 2-person camping cot and a camping tent with a rainfly, all of which can be used together or separately, this all-in-one solution ensures optimal protection and comfort during your camping trips. The cot's elevated design keeps you off the wet ground, while the premium rainfly with PU 3000 mm waterproof rating shields you from the elements (Note: Please avoid using it during heavy rain or strong wind). Furthermore, the rainfly is easily detachable, our tent prioritizes your comfort with excellent ventilation provided by 2 double-layer screen doors and a skylight roof that also offer great views without letting "unwanted guests" in. The entire setup is easily portable, coming with a wheeled storage bag that simplifies transport and storage, making it perfect for all outdoor adventures from beach trips to mountain getaways. Added features like a lantern hook, storage pockets, and under-cot shoe storage enhance its functionality, ensuring that your camping gear is both comfortable and practical.

Features:
Includes a camping tent and a 2-person cot, can be used independently or together
The waterproof rainfly with PU 3000 mm coating withstands the outdoor elements
The camping cot is made of thick oxford cloth, resist wearing and tearing
The tent is elevated, away from wet grounds and deter unwelcome visitors
Comes with 2 large doors, offer convenience for both campers to enter and exit
2 double-layer mesh doors offer ample airflow and protection
The mesh roof design lets you stargaze at night and enjoy the natural beauty
Equipped with dual-sided zippers for easy access and fixing buckles to secure
Easy to set up, unfold the cot, install the tent, then secure the cot with the tent 
The portable storage bag with wheels and handles allows for easy mobility
Ideal for various settings, such as camping, beach, backyard, motorcycle trip, etc
Equipped with 8 metal stakes and 8 wind ropes, enhance wind resistance
Equipped with a lantern hook on the top for hanging lights (not included) at nights
Equipped with storage pockets inside for storing small items within reach
Additional under-cot storage for shoes keeps your space tidy and organized

Specifications:
Color: Green
Material: Oxford Cloth, Metal
Product Dimensions: 194 x 145 x 150 cm (L x W x H)
Tent Size: 194 x 150 x 122 cm (L x W x H) 
Cot Size: 194 x 145 x 46 cm (L x W x H)
Wheeled Bag Size: 98 x 25 x 27 cm (L x W x H)
Weight Capacity: 300 kg
Net Weight: 17 kg
Capacity: 2 Persons

Package Includes:
1 x Camping Cot Tent
1 x Wheeled Bag
8 x Metal Stakes
2 x Pre-installed Wind Ropes
6 x Wind Ropes
1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com