2 Step Ladder, Folding Step Stool w/ Padded Handgrip & Wide Anti-Slip Pedal

• Robust Metal Frame: The main frame of the ladder is constructed of heavy-duty metal, which resists to deformation and bending. And the powder-coated surface perfectly avoids rust for long-time use. Furthermore, the safety lock fixes the ladder into expanding condition firmly. Each Step can load up to 265 kg.
• Safe & Non-Slip Design: This step ladder features multiple anti-slip parts, effectively preventing potential dangers. The 30 x 20 cm (L x W) wide pedal with non-slip textures allows you to stand with higher stability. The foam padded handle is also firm to grip. Moreover, the non-slip footpads highly improve the overall stability
• Easy to Store & Carry: This 2-step ladder can be instantly folded into a compact size when you finish using. The 6 cm thickness of the folded ladder enables you to store it in any corner of your house. Also, the ladder weighs only 3.5 kg, which is effortless for you to carry it anywhere you want.
• Versatile Step Ladder: This foldable ladder is of high functionality, which is ideal for home, office, warehouse and so on. It will help you a lot in many aspects of your daily life, such as cleaning windows, changing bulbs, fetching things from high place or painting walls.
• No Need to Assemble: This step ladder has been fully assembled. Therefore, you just need to expand it for direct use.Unfolding dimension: 47 x 39 x 70 cm (L x W x H), folding dimension: 39 x 6 x 75.5cm (L x W x H).

Description:

This 2/3 step ladder is gonna be your life helper!

When you receive the package, just unbox it and unfold the ladder. Then, this 2/3 step ladder is ready to use. Before stepping on the ladder, please check whether the locking device is fixed in place. The locking device will keep the overall frame stabler for safety. After that, 2/3 wide pedals with non-slip surfaces ensure your safety when going up and down the ladder. And the anti-slip handgrip with EVA foam pad takes the security to the next level. If you don’t need this step stool, just fold it. The folding and lightweight design allows you to carry and store it with ease.

Features:

• Safety lock fastens the ladder during use to guarantee secure use
• Non-slip handrail provide great grip to prevent falling down
• Wide pedal with non-slip rough surface offer strong traction
• Thicken support bars reinforced the structure for higher stability
• Metal frame with rustproof finish provides stronger load-bearing
• Protective foot cover protect your floor from scratching
• Solid fixing screws ensure firm connection of the structure
• Easy to be folded down for convenient storage
• Good helper for wall painting, window washing an light changing
• Super lightweight design makes it portable

Specifications:

• Color: Black
• Material: Metal, PE/PP
• Unfolding Dimension: 47 x 39 x 71 cm / 64 x 39 x 90 cm (L x W x H)
• Folding Dimension: 39 x 6 x 79.5cm /100 x 39 x 6 cm (L x W x H)
• Size of Each Pedal: 30 x 20 cm (L x W)
• Net Weight: 3.5/4.7 kg
• Maximum Weight Each Pedal: 265 kg

Package Include:

• 1 x 2/3 Step Ladder

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com