2 to 3 Ton Variable Speed Central Air Conditioner 18.6-20 SEER2 Energy Star Certified Heat Pump Split System with Auto Defrost Function and Advanced Inverter Technology

This 2-3 ton inverter central air conditioner boasts high energy efficiency of 18.6-20 SEER2 and Energy Star certification. It combines an advanced inverter and heat pump split design, delivering rapid cooling/heating and sustained energy savings. Automatic defrost ensures stable low-temperature operation, while the variable-speed compressor provides more precise temperature control and lower operating noise, making it easier to manage humidity and indoor comfort. The product description clearly outlines the area compatibility, installation instructions, and maintenance schedule, making it suitable for a variety of residential and light commercial needs. For those concerned about long-term energy costs and noise levels in their homes, this model is a worthy energy-saving upgrade. Please refer to the specifications and energy efficiency certificate for details.

Main Features

● Powerful Central Air Conditioning: This 2- to 3-ton inverter central air conditioner is designed to provide fast cooling and heating for all rooms in your home. The durable outdoor unit features an automatic defrost function to prevent ice formation in low temperatures, ensuring long-lasting performance. It can cool even at 125°F (54°C) and heat even at -4°F (-2°C).

● Highly Efficient Energy: This Energy Star-certified heat pump split system features advanced inverter technology and a SEER2 rating of 18.6-20, resulting in lower energy consumption. Additionally, it uses environmentally friendly R454B refrigerant for a lower environmental impact.

● Multi-Position Air Handler: The indoor unit can be mounted horizontally or vertically in four different ways to suit your space needs or different home layouts. Please note that installation of this central air conditioner requires a licensed technician. Do-it-yourself installation is not recommended.

● Flexible Compatibility and Low Noise: This heat pump split air conditioner is compatible with RS485 or 24V communication (not included) for optimal monitoring and control flexibility. Plus, the indoor unit operates at just 49 decibels, ensuring a quiet home environment.

● Reliable Quality and Warranty: This central air conditioning system is AHRI and ETL certified, ensuring exceptional durability and safety. Plus, we offer a 5-year compressor warranty and a 5-year parts warranty for long-term peace of mind.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com