225cm Artificial Lighted Coconut Plam Tree with 4 Fronds and Metal Base

The artificial tree is meticulously crafted with vivid fronds and a spring-shape light rope for added elegance.

Illuminated by 332 energy-saving 2-color LED lights, the palm tree is perfect for festive celebrations or year-round outdoor use. Constructed with a stable X-shaped metal base, the tree ensures high safety. Additionally, the premium materials make it rainproof, snowproof, sunproof and windproof. Ideal for Christmas, backyard parties, or as a tropical centerpiece, this coconut palm tree with well-crafted details is a versatile addition to any space. Elevate your outdoor or indoor ambiance with this pre-lit palm tree, designed for long-lasting enjoyment.

Bullet Point:

• Well-Crafted Coconut Tree: This meticulously designed coconut palm tree boasts a stunning 225CM height, complete with 4 vivid artificial fronds that capture the essence of a tropical paradise. Moreover, the spring-shape light rope on the trunk adds more elegance.
• 332 Appealing LED Lights: Featuring a dazzling array of 332 2-color LED lights on both trunk and fronds, this palm tree illuminates your space with an inviting glow. The energy-saving LEDs not only add a festive touch but also ensure long-lasting brightness.
• All-Weather Material: Constructed from all-weather materials, this pre-lit palm tree is built to withstand the elements. Whether it¡¯s rain, snow, or shine, the IP44 waterproof tree will maintain vibrant appearance and structural integrity year-round.
• High-Level Stability: The stable X-shaped metal base provides exceptional stability, ensuring that your palm tree stands tall and firm. Also, 7 ground stakes, 12 zip ties and a bundle of wind rope prevent any wobbling or tipping.
• Wide Application: Ideal for a variety of settings, this pre-lit evergreen tree decoration is perfect for Christmas celebrations, backyard parties, or simply as a year-round outdoor decoration.

Specifications:

• Colour: Green + Brown
• Material: PVC, Metal
• Overall Dimension: 180 x 180 x 225 cm (L x W x H)
• Dimension of Base: 79 x 79 cm (L x W)
• Number of LED Lights: 332
• Cord Length: 5 m
• Net Weight: 4 kg

Package Includes:

• 1 x Artificial Palm Tree
• 1 x Adapter
• 7 x Ground Stakes
• 12 x Zip Ties
• 1 x Bundle of Wind Rope
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com