23000 BTU 18.5 SEER2 208-230V Ductless Mini Split Air Conditioner and Heater with Self-Cleaning

● Energy-Saving Cooling and Heating: This split AC unit features a powerful compressor and a 2-ton heat pump, offering efficient cooling in summer and heating in winter. Its cutting-edge inverter technology optimizes power consumption, enhancing equipment lifespan.

● 5 Modes for Year-Round Comfort: With 23000 BTU capacity, this split-system AC offers 5 operating modes: auto, cool, dry, heat, and fan. It also includes 4 fan speeds (low/medium/high/auto), sleep mode, ECO mode, iFEEL, and a turbo function for maximum flexibility.

● Convenient Control and Whisper-Quiet Operation: Easily control this mini split AC with the included remote from your bed or couch. The smart 0.5-24-hour timer and low noise levels ensure a peaceful night's sleep. The remote display turns off after 10s of inactivity, avoiding disruptions.

● Self-Cleaning and Auto Defrost: This split air conditioner cleans itself at high temperatures (134.6°F) and features a washable filter to maintain fresh indoor air. The outdoor unit has auto-defrost for energy efficiency and protection.

● Versatile Application and Separate Delivery: Perfect for home, office, or commercial use, this efficient split air conditioner stands out. Due to its size, it ships in 2 separate boxes with varying delivery times. If you encounter any issues, contact us anytime.

Note: Packed with eco-friendly R32 refrigerant for superior indoor and outdoor air quality. Unlike competitors using older, more harmful refrigerants, it's the responsible choice. Check local R32 availability if additional refrigerant is needed.

Specifications

• Color: White
• Material: Iron, Aluminum, Plastic
• Indoor Unit Size: 44.5" x 9"x 13"(L x W x H)
• Outdoor Unit Size: 32" x 12" x 25.5"(L x W x H)
• Cooling Capacity: 23000 BTU
• Heating Capacity: 24000 BTU
• Cooling Power: 2100W
• Heating Power: 2000W
• Coverage Area: 1500 sq. ft.
• Air Flow Rate: 1766 CFM
• Voltage: AC 208-230V~60Hz/1PH
• Dehumidifying Capacity: 115 Pints/Day
• Temperature Setting Range: 60℉~90℉
• Refrigeration: R32
• Timer: 0.5-24 Hours
• Indoor Noise Level: 50 dB
• Outdoor Noise Level: 58 dB
• Net Weight of Indoor Unit: 35 lbs
• Net Weight of Outdoor Unit: 98 lbs
• HSPF2: 8.3
• SEER2: 18.5
• EER2: 10.5

At Hikidspace, customer satisfaction is always our top priority.

Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check the details of product before buying. 

If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. We are here to help! Please feel free to submit a ticket if you have any issue with your order!

Please note: Please ensure that the returned product is brand new and unused. All returned/exchanged products must be sent back in their original packaging. If a product is returned without its original packaging, you will be charged an additional $45 repackaging fee per item.

Product Returns:

We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. If you are unsatisfied for any reason with your purchase, you can initiate a return or exchange up to 30 days from the date of delivery. For all eligible returns, item(s) must be unused and undamaged and labels and tags must remain intact and returned in their original packaging. Otherwise, the item may not be eligible for return. In the event of receiving an item which does not conform to those standards, please email us at customer@hikidspace.com. Please retain the original package for returns, otherwise we reserve the right to reasonably refuse any return.

To initiate a return for an exchange or refund, Please email us at customer@hikidspace.com along with the return tracking number(s).
Please send all returns to:

Hikidspace
11250 Poplar Ave, Fontana, CA, 92337
844-242-1885
Note: This address and contact information are only used for returns, not for customer service

We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Hikidspace. If you are unable to return the item yourself, we will process the return label and send the return label to you. Once we receive the returned item, we will process your full refund (excluding return shipping costs) to your original method of payment. Please note that all refunds are processed within 3-7 business days.

If you cannot find what you’re looking for in our Return Policy, please visit our Contact Us page for additional customer service assistance.

A: Non-quality related returns:

If you paid and decided that you do not want the item, or you purchased the item in error, the amount charged for shipping will not be refunded. If you paid a shipping charge and the item is defective or we made an error of some kind, the amount charged for shipping will be in the request a return label. If you insist on returning the item, feel free to contact us via email to state your return reason and request a return label. Our customer care support will inform you of the shipping cost. Please note that returned products be in original condition for them to be eligible for return and resale. The product should be unused, unwashed and undamaged and all packaging, labels and tags must remain intact and be attached with the item. If these are not available, the product will not be eligible for return. Once the returned product has been received by us and if the item(s) are as per our return policy, we will then process your refund. Please note the refund takes about 3 business days to be processed and returned to your account.
You can also choose a self-selecting logistics company to return the item, and the shipping expenses shall be borne by yourself. When you need the refund to be issued, please send us an email indicating the order details and return tracking number to expedite the refund process.

B: Quality or other factors related returns:

If there is any quality issue with the item, please feel free to contact us, we will exert great effort to cope with the issue according to the status of the item with partial refund, full refund, return for replacement.

Send wrong item:

1.You can choose to keep the wrong item with a discounted price offered by our customer care team. In the meanwhile, you can request us to send you the correct item that you have ordered. In this situation, you have to only pay for the wrong item at a favorable price.
2.You can request a return label to send back the wrong item for the correct replacement or a full refund. After you have delivered the item to UPS, you can contact us for the replacement or the full refund if the return tracking number shows any further status of the shipment.

Item damaged during the shipping:

Upon the receipt of the item, if you find the item is damaged or manufacturing defect, please reject the delivery and kindly get in touch with us immediately. We will request you to kindly email us the photographs of the defective product and appropriate action will be taken by our customer care support thereafter.

Damages found after you have received the item, please contact us with pictures of the damaged item, we will either send you return labels to return the damaged item back for a replacement or a full refund or directly send you a new one or a full refund depending on the damage status of the item and your will.

Package Lost: 

After you have received the tracking number, still you haven't got the item by the expected delivery date. You may look around, check it with your neighbors, and contact the shipping company. After which, the package still does not show itself up. Contacting us with your phone number, we would set up a lost package claim against the shipping company to have your matter taken care of. It will take a week or so to get the investigation result from the shipping company. Please wait patiently during the period, and we would take a relevant measure to have it settled.

Order Cancellation:

1.Order cancellation before shipment: You could contact us via emails to have the order cancelled timely. Indicating the order details, such as the order number, receiver's name, and other key information, it will help us to locate your order immediately and cancel it in a prompt manner to avoid unnecessary troubles. You have 24 hours to decide whether to cancel it or not without any additional charge after the order is placed. Once you get a cancellation confirmation from our customer care team, the full refund will be issued to you in two business days.

2.Order cancellation after shipment: Items will be sent out the second day after the order is placed. Cancellation after shipment will be liable to the recall cost charged by UPS, which is $18. If you are aware of the charge and still want to have the order cancelled, you can contact us, and we would help you stop the delivery. After the item is being returned by UPS, you can request a refund from us. This policy is only applied to UPS ground delivery service. Items delivered by UPS SurePost, USPS or truck do not allow to be intercepted. If you want to cancel the latter ones, you must reject the packages when the shipping companies are trying to make the delivery and shipping cost will be applied in this case.

3.We have the right to cancel an order due to items being oversold or for any reason of our choosing. If we choose to cancel an order you will be notified immediately and issued a full refund.

Returned Products:
For any item returns, you can request a return label. Please notify us in advance via email at customer@hikidspace.com.