265LBS/H Electric Tabletop Ice Crusher Shaver Snow Cone Maker Machine with Drip Tray and Low Noise

This professional shaved ice machine is perfect for making your favorite icy drinks and ice cream in minutes. The shaved ice machine is made of high-quality polycarbonate and has a low center of gravity to prevent shaking during use. The machine cover has a safety protection device. If the machine head is not covered, the machine will not start. There is also a nozzle at the bottom of the ice shaver, and a drainage hose can be connected to the nozzle to prevent melted ice from overflowing. You can easily change the texture of the ice by adjusting the blade adjuster.

Main Features

● High Efficienty: After you press on/off switch, the stainless steel blades will work efficiently at the productivity of around 265 lbs per hour to shave no matter large or small ice cubes. It will help you save plenty of time and enjoy the sweets earlier than expected.

● Adjustable Ice Texture: Blade adjuster is available for you to meet your different demands on ice texture. Very convenient to operate and it is great for professional use at parties, special events, restaurants, snow cone stands.

● Protective Lid and Switch: Equipped with a safe large lid on the top of this machine, it will keep ice clean and stable on the process of operation. A large entrance for you to add much ice instantly. The little RED one under the lid is an inductive switch. When the lid opens, this ice shaver machine stops working immediately which acts as a safeguard to secure anyone who operate it.

● Drip Tray and Drainage Tube: Comes with a drip tray and drainage tube from the blade to the tray to keep your kitchen/workstation neat and tidy. Even if you are a rookie mom who is desired to make cold drinks for your kids, it is extraordinarily easy to handle.

Specifications

• Product dimension: 11.4" x 15.0" x 17" (L x W x H)
• Power supply: 110 V/60 Hz
• Specified current: 3.5 A
• Speed range: 320 rpm
• Specified power: 250 W
• Productivity: 120 kg/h
• Weight: 30.8 lbs

Package includes

• 1 x Ice shaver machine
• 1 x Instruction

 

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com