27 Inch Freestanding Electric Fireplace 1400W Fireplace Heater with Thermostat Control and Overheat Protection

This freestanding fireplace will perfectly decorate your living space and bring warmness to you. With realistic flame effect and 3-level adjustable brightness, the fireplace will create an elegant relaxing space for you. And the 3-sided circumferential view allows you to better appreciate the inner flame. Also, the fireplace will offer you endless warmness with 4780 BTU heat output and 400 Sq.Ft heating range. With panel control and remote control, you can simply set the temperature and time of the heating process. And the flame effect can be used without heating function, which satisfies your multiple demands. If you are looking for a fireplace to make your room more elegant, this 27” freestanding fireplace will be a great option.

Main Features

Efficient Heating and Thermostat Control: Equipped with a functional heating unit and thermostat design, you can easily adjust the heating temperature from 62°F to 82°F, keeping your room at the right temperature all the time. The 1400W fireplace heater produces a 4780 BTU heat output with a heating range up to 400 Sq.Ft.

Realistic 3D Flame Effect: This freestanding electric fireplace has a realistic and eye-catching fire effect that can be viewed from 3 sides so you can appreciate it better. In addition, 3-level adjustable brightness will perfectly meet your multiple needs.

Two Control Methods: The electric fireplace has two modes of operation: panel control and remote control, the effective control range of the remote control is 13 feet, which provides you with great convenience. In addition, the fireplace has CSA certification and overheating protection, ensuring a high level of safety.

Use The Flame Independently: The flame effect can be used independently without the heating function, so this electric fireplace is perfect for all season use. However, after the heating function is turned on, the flame effect will be automatically turned on and can only be operated. Also, the surface of the fireplace (except the heating unit) was cool to the touch. You can place multiple items up to 110 lbs weight.

Perfect Home Decoration: The electric fireplace surface is designed with imitation wood grain, and the inner layer is brickwork with flame background, which is elegant. Such an attractive appearance makes this fireplace ideal for different interior occasions such as living room, bedroom and office. Besides, a cable organizer on the back will keep the electric cord well-organized.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com