3 m Solar Offset Hanging Umbrella w/Base

Description:

Transform Your Outdoor Space into a Cozy and Illuminated Retract!

Our 300 cm offset hanging umbrella not only provides a generous shade area but also enhances evening experiences with its 96 LED lights powered by a solar panel. And there are 9 lighting modes available, including static and dynamic modes, allowing you to customize the atmosphere of your outdoor gatherings or personal relaxation time effortlessly. Stability is paramount with our umbrella, supported by 8 robust ribs and secured with a cross base and 2 sandbags capable of withstanding up to 70 kg. The premium double-tier polyester canopy offers superior protection from the sun and light rain while facilitating air flow through a smartly placed top vent, thus minimizing wind pressure. Designed to provide all-day sunshade, the canopy can be easily tilted as well as rotated 360° using a straightforward locking mechanism. It caters to both residential leisure and commercial use, providing an ample cool area for backyards, pool sides, and outdoor dining spaces.

Features:

• Equipped with 96 LED lights distributed evenly across 8 ribs, enhance night ambiance
• 9 static and dynamic lighting modes provide the perfect setting for any evening
• The lights are powered by a solar panel, provide 5 H illumination after a full charge
• With a handy switch, short press to adjust lighting modes, long press to turn on/off
• Supported by 8 robust metal ribs, ensure excellent stability and wind resistance
• Includes a base with 2 sandbags that could withstand a weight of 70 kg
• The infinite tilt and 360° rotation allow you to block the sun from different directions
• Easy to tilt, loosen the locking mechanism and then move the handle up and down
• How to rotate, loosen the locking mechanism, rotate the canopy, and then lock
• The canopy is sun-protective, fade-resistant, water-repellent, tear-resistant
• Features an air vent on the top for optimal airflow and heat dissipation
• Equipped with a convenient crank handle, easy to open or close the umbrella

Specifications:

• Color: Beige/Coffee/Gray
• Material: Polyester Fabric, Metal
• Product Dimensions: 300 x 260 cm (Dia. x H)
• Umbrella Rim Height: 203 cm
• Folding Size: 90 x 90 x 248 cm (L x W x H)
• Net Weight: 15 kg

Package Includes:

• 1 x Patio Offset Umbrella
• 1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com