3 x 3 m Pop up Canopy Tent w/ 4 Removable Sidewall

Description:

Provide a Reliable Shelter for Your Outdoor Adventures!

Our portable and foldable canopy tent is equipped with a convenient pop-up structure, allowing you to set it up quickly without any tools, and it conveniently packs away into a wheeled storage bag for easy transport and storage. This spacious tent, measuring 300 x 300 cm (L x W) with 3 adjustable heights of up to 286 cm, features 2 zippered sidewalls and 2 sidewalls with windows, all detachable, creating a comfortable space for various outdoor activities, from commercial markets and exhibitions to family gatherings and recreational outings. For enhanced wind resistance, the canopy is equipped with 8 metal stakes, 4 metal anchors, 4 wind ropes, and 4 sandbags, ensuring a secure and sheltered outdoor space. More than that, the canopy is crafted of premium oxford fabric with silver coating, offering superior sun and rain protection, built to last (Note: Please avoid using it in heavy rain or strong windy days). Our canopy tent is your go-to solution for all your outdoor shelter requirements.

Features:

    Equipped with a pop-up structure, allow for easy setup, no tools required
    The convenient roller bag with 2 wheels makes it easy to store and transport
    The wheeled bag features reinforced buckles for fixation and carrying handles
    Equipped with stakes, anchors, wind ropes, and sandbags to firmly secure the tent
    Equipped with sturdy truss connections, enhance strength, prevent deforming
    The pinch-free buttons allow you to securely lock the canopy frame in place
    The tent is crafted of water-repellent oxford fabric, wear-resistant and tear-resistant
    The tent with silver coating helps block up 99% of harmful sunlight
    Designed for temporary use, offers UPF50+ sun protection and drizzle resistance
    4 sidewalls are removable to adjust the level of privacy and protection
    Suitable for park picnics, backyard BBQs, flea markets, beach parties, and more
    3 height options cater to your specific shade needs for different activities and events
    Features a 3-position canopy adjustment for easy canopy leveling

Specifications:

    Color: Blue/Gray/White
    Material: Oxford Fabric, Silver Coating, Metal
    Product Dimensions: 300 x 300 x 266-286 cm (L x W x H)
    3 Adjustable Heights: 266/276/286 cm
    Door Height: 171/181/191 cm
    Net Weight: 17 kg

Package Includes:

    1 x Canopy
    1 x Frame
    4 x Sidewalls
    1 x Wheeled Bag
    4 x Wind Ropes
    4 x Ground Anchors
    8 x Ground Stakes
    4 x Sandbags
    1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com