3 x 3 m Pop up Canopy Tent w/ Portable Wheeled Bag, 8 Stakes

Description:
Provide a Reliable Shelter for Your Outdoor Adventures!
Our pop up canopy tent measures302 x 302x 265-275 cm (L x W x H), complete with 2 adjustable height positions, perfect for various outdoor activities such as commercial events, camping, festivals, tailgating, and backyard gatherings. Its innovative pop-up structure allows for swift setup without the need for tools, and when not in use, you can easily collapse it and store it in the portable wheeled storage bag, allowing for easy movement. More than that, this tent features a robust polyester fabric top with a protective silver coating, ensuring excellent sun protection (Note: Please avoid using it in heavy rain or strong windy days). We also provide 8 ground stakes and 4 wind ropes, complete with sturdy truss connections and secure locking mechanisms at 4 tent corners, making it reliable against weather challenges. Our canopy tent is your go-to solution for all your outdoor shelter requirements.

Features:
The polyester canopy ensures fade resistance, drizzle resistance, and tear resistance
The canopy with silver coating offers superior UPF50+ sun protection
Equipped with a pop-up structure, allow you to assemble the tent quickly
Includes a portable wheeled bag, easy to store and transport anywhere you want
Equipped with metal stakes and wind ropes to firmly secure the tent
Equipped with sturdy truss connections, enhance strength, prevent deforming
The corners are secured with locking rings, prevent accidental release, safer
The canopy features hook and loop fastener fixation, easy to secure and detach
Ideal for various outdoor activities, markets, sporting events, picnics, beach outings

Specifications:
Color: White
Material: Polyester Fabric, Metal
Product Dimensions:302 x 302 x 265-275 cm (L x W x H)
2 Adjustable Heights:265 cm, 275 cm
Canopy Rim Heights: 168 cm, 178 cm
Wheeled Bag Size: 100 x 24 x 24 cm (L x W x H)
Net Weight: 14 kg

Package Includes:
1 x Canopy
1 x Frame
1 x Wheeled Bag
4 x Wind Ropes
8 x Ground Stakes 
1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com