3m Offset Hanging Umbrella with Cover Patio Cantilever Umbrella w/Easy Tilt Adjustment

Description:

Create a Comfortable and Shaded Oasis in Your Outdoor Space and Enjoy the Outdoors in Style!

Our 305 cm offset hanging umbrella with a base is a perfect shading solution for your patios, gardens, poolside areas, outdoor events, or even commercial areas, offering a generous shade coverage for various outdoor activities. It includes a protective cover to ensure that your umbrella stays protected when not in use, prolonging its lifespan. The user-friendly crank handle ensures smooth operation, making opening and closing a breeze. Crafted from 180 GSM polyester canopy with a vented top, this cantilever umbrella not only offers superior protection from outdoor elements but also enhances airflow for utmost relaxation. Also, you can tailor your shade throughout the day with our flexible canopy that can tilt between 0 and 35 degrees. Our versatile outdoor umbrella with ruffled edges complements any outdoor setting, from relaxing patio days to vibrant garden gatherings.

Features:

• Equipped with an umbrella cover to protect umbrellas against outdoor elements
• The cover with a zipper and elastic hem cord ensures a snug fit for the umbrella
• Crafted from tear-resistant polyester canopy, ensure excellent weather resistance
• Comes with an air vent on the top, promote air circulation while enhancing stability
• The canopy can be tilted up to 35° for the ultimate shade and comfort
• Adopts a hassle-free crank handle, easy and effortless to open or close the umbrella
• Features a convenient loop strap to secure the umbrella into a compact size
• Supported by 8 robust metal ribs, ensure unparalleled stability and wind resistance
• Equipped with protective rib pockets, prevent the canopy from tearing
• The charming ruffled edges add a touch of elegance while offering added protection

Specifications:

• Color: Beige/Taupe/Red
• Material: Polyester Fabric, Metal
• Product Dimensions: 305 x 250 cm (Dia. x H)
• Ground Clearance: 168 cm
• Folding Size: 100 x 100 x 238 cm (L x W x H)
• Net Weight: 13 kg

Package Includes:

• 1 x Patio Hanging Umbrella
• 1 x Umbrella Cover
• 1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com