3m Solar Offset Hanging Umbrella with Base, Patio Cantilever Umbrella

Description:

Transform Your Outdoor Space into a Cozy and Illuminated Retract!

Our 303 cm offset hanging umbrella with a base is a perfect shading solution for your patios, gardens, poolside areas, outdoor events, or even commercial areas. Not only offering unparalleled shade, it could also create a charming ambiance for your evenings with the built-in LED lights, which are powered by a solar panel, providing warm and inviting illumination for 4- 6 hours. Thanks to the umbrella's seamless ability to tilt and rotate 360°, customize your shade is a breeze, while the locking mechanism allows for easy operation. Built with a focus on stability and safety, it is equipped with an additional fixing strap, robust connectors, self-locking hinges, and 8 heavy-duty metal ribs, ensuring a secure and wobble-free structure. Moreover, crafted from 180 GSM dyed polyester canopy with a vented top, this hanging umbrella not only offers superior protection from outdoor elements but also enhances airflow for utmost relaxation. When not in use, we recommend closing the umbrella through a hassle-free crank handle, so as to extend its lifespan.

Features:

• Includes a base, comes with 2 sandbags that could withstand a weight of 100 kg
• The infinite tilt and 360° rotation allow you to block the sun from different directions
• Easy to tilt, loosen the locking mechanism and then move the handle up and down
• How to rotate, loosen the locking mechanism, rotate the canopy, and then lock
• Equipped with 32 LED lights, emit a cozy yellow lighting, enhance night ambiance
• The lights are powered by a solar panel, provide 4- 6 H illumination after a full charge
• The energy-saving solar panel could efficiently convert sunlight into electricity
• Equipped with an additional fixing strap, enhance overall wind resistance
• The top connector adopts a self-locking hinge, prevent the canopy from swaying
• The top connector is fully enclosed, prevent water seepage and internal rusting
• Equipped with protective rib pockets, prevent the canopy from tearing
• The canopy is sun-protective, fade-resistant, water-repellent, tear-resistant
• Features an air vent on the top for optimal airflow and heat dissipation
• Supported by 8 robust metal ribs, ensure excellent stability and wind resistance
• Adopts a crank handle with silent operation, easy and effortless to open or close the umbrella
• Features a convenient loop strap to secure the umbrella into a compact size

Specifications:

• Color: Beige/Gray/Taupe
• Material: Dyed Polyester Fabric, Metal
• Product Dimensions: 303 x 260 cm (Dia. x H)
• Ground Clearance: 193 cm
• Folding Size: 80 x 80 x 236 cm (L x W x H)
• Net Weight: 14 kg

Package Includes:

• 1 x Patio Umbrella
• 1 x Base
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com