3x3M Outdoor Pergola with Retractable Sunshade Canopy

This 305 x 305 cm outdoor pergola provides a 9.3 m² large footprint, which is ideal for enjoying outdoor entertainment with your family and friends. In particular, the canopy can be easily extended or retracted from 2 sides, which allows you to adjust the amount of sun exposure depending on the sun's position and your desired level of comfort. And the canopy is crafted of flame-resistant and weatherproof polyester fabric, providing added safety and longevity. Thanks to its thick metal columns and 4 corner reinforced plates, this pavilion provides unparalleled durability and stability. With its unique and elegant appearance, this pergola could also add a touch of charm and style to your outdoor living space.

Bullet Points:

Spacious Sunshade Area: This outdoor pergola measures 305 x 305 x 218 cm (L x W x H), provides ample shade for a complete outdoor dining set or wicker sofa set. It is ideal for family gatherings, social events with friends, or even used as an outdoor grilling gazebo.

Retractable Canopy: This canopy features a simple retractable design, which allows you to adjust the canopy lengths from both sides, accommodating varying sunlight angles. Besides, it boasts hook and loop fasteners for fixation, preventing it from blowing away.

Premium and Reliable Material: The sunshade canopy is crafted of premium polyester fabric, which is drizzle-resistant, sun-protective, fade-resistant, and tear-resistant, ensuring long-term outdoor use. And it meets CPAI-84 flame-resistant standards for better safety.

Sturdy and Stable Construction: The outdoor pergola is supported by a high-strength powder-coated metal frame, which is rustproof, sturdy, and built to last. Moreover, it features anchoring plates with pre-drilled holes, allowing for secure placement on the soft ground (includes 8 metal stakes for fixation), or on the hard ground (requires expansion screws for fixation, not included).

Arched Roof and Extended Eaves: In contrast to the flat top design, this metal pergola adopts an arched roof, which could reduce the pressure of standing water while adding a touch of sophistication. Additionally, there are extended eaves for hanging lights or decorations.

Features:

Equipped with a retractable canopy, provide optimal shade at any sun position

The canopy can be fixed, prevent the canopy fabric from fluttering in the wind

Adopts 80 x 80 mm thick supporting columns, sturdy and reliable

The thick supporting columns ensure a solid foundation, enhance overall stability

The premium polyester canopy is resistant to sunlight, water, and fading

With anchoring plates and pre-drilled holes, provide excellent wind resistance

Suitable for installing on different types of grounds, for soft or hard ground

Utilize expansion screws (not included) for mounting on the concrete or wood floor

Specifications:

Color: Beige/Grey+Black

Material: Metal, Polyester Fabric

Overall Dimensions: 305 x 305 x 218 cm (L x W x H)

Net Weight: 44 kg

Package Includes:

1 x Outdoor Pergola

8 x Metal Stake

1 x User’s Manual

Box Qty：

1(May vary by batch)

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com