4 m Double-Sided Patio Umbrella with Base & Solar Lights

Description:

An extra large patio umbrella that allows you to enjoy countless hours of relaxation in a shaded environment.

The standout features of our patio umbrella is the solar powered LED lights that charge during the day and illuminate the area at night, creating an inviting atmosphere after the sun sets. The twin size patio umbrella features 2 air vents for optimal air circulation, keeping you cool and comfortable on the hottest days. Furthermore, these air vents and the 12 umbrella ribs promise a sturdy structure. Crafted from high-quality PA-coated polyester fabric, the canopy is not only water-repellent but also sun-proof and tear-proof. The double-sided patio umbrella is equipped with a convenient crank handle that makes opening and closing a breeze. The hook and loop fasteners ensure that the umbrella stays securely in place when not in use, simplifying storage. Additionally, the oversized outdoor umbrella comes with an included base and 2 sandbags that provide extra stability.

Features:

    406 x 210 CM double-sided patio umbrella provides an extra large coverage
    36 LED light beads create a romantic vibe at night
    Solar panel features 8 h running time after being fully charged
    Convenient hanging switch is easy to touch
    PA coated polyester fabric is sun-protective, fade-resistant, and wear-resistant
    12 heavy-duty umbrella ribs offer increased stability and sturdiness
    Equipped with 3 air vents to promote air circulation
    Loosen the fixing strap and rotate the crank handle to open the umbrella with ease
    Equipped with a safety pin to prevent the umbrella from accidental closure
    Weighted base with cover offers 2 fillable sandbags for strong wind resistance
    Easily connected poles allow for quick assembly
    Mount the screws, install the base frame, fill in 2 sandbags and place the base cover
    Not recommended for use in adverse weather conditions

Specifications:

    Color: Beige, Coffee, Gray
    Material:Polyester Fabric, Metal
    Product Dimensions: 406 x 210 x 226 cm (L x W x H)
    Ground Clearance: 202 cm
    Sand Capacity of Each Sandbag: 29 kg
    Net Weight: 14.5 kg

Package includes:

    1 x Double-Sided Patio Umbrella
    1 x Use’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com