4 Pcs Rattan Patio Conversation Furniture Set Wicker Outdoor Sofa Set with Cushions & Acacia Wood Tabletop

This 4-piece rattan furniture set will go well with various home styles, which is a perfect complement for your house. The frame is made of heavy-duty steel and wrapped with rattan, which is sturdy for a long time of service. And the tabletop is crafted from solid acacia wood, which is not easy to crack and will provide spacious space to hold food and drinks. Besides, the single sofa and loveseat with ergonomic body-hugging curves provide excellent comfort for you. All of the single chairs and loveseat are equipped with soft and high-resilient cushions for seats. The rattan sofa set is suitable for most scenarios, such as backyard, poolside and balcony!

Features

• Sturdy & Durable Frame: Made of heavy-duty steel and weather-resistant PE rattan wicker, this sofa set is sturdy and not easy to break after long-term use. And the tabletop is crafted with acacia wood with finish for keeping beauty. All the sofas and table are equipped with anti-slip pads to protect the floor.

• Sofa with Ergonomic Design: Designed with slightly sloping backrest and curved handrails, the single chair and loveseat will accommodate your back curve and rest your arm. With 8 thick and soft cushions, they will also add comfort to you.

• Thick & Washable Cushions: Comes with padded seat cushions, our set will provide the ultimate comfort and make you totally relax with soft and high resilience sponge. What’s more, the cover with hidden zipper which is easy to take off and clean.

• Perfect for Outdoors or Indoors: The conversation set is designed with a concise and rustic style. And the set is suitable to match the various styles of decoration. In addition, it is not only a perfect décor but also practical for many outdoor and indoor spaces including living room, garden, yard, patio, and porch if you want.

• Easy installation & Dimensions: All hardware and instructions are included for your convenience and quickly assemble. Loveseat: 46" x 26" x 30" (L x W x H), hold up to 710 lbs. Single sofa: 24" x 26" x 30" (L x W x H), hold up to 360 lbs. Table: 31.5" x 18" x 16" (L x W x H), hold up to 165 lbs.

Specifications

• Material: Rattan
• Dimension of single sofa: 24" x 26" x 30" (L x W x H)
• Dimension of loveseat: 46" x 26" x 30" (L x W x H)
• Dimension of coffee table: 31.5" x 18" x 16" (L x W x H)
• Weight capacity of chair: 360lbs
• Weight capacity of loveseat: 710 lbs
• Weight capacity of coffee table: 165 lbs
• Net weight: 52 lbs

Package includes

• 2 x Single chair
• 1 x Loveseat
• 1 x Coffee table
• 3 x Seat cushion
• 1 x User guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com