4-Tier Modern Cat Tree Tower for Indoor Cats

• Multiple Resting Areas: This multifunctional cat tree is designed with a cozy top perch for enjoying the beautiful scenery outside the window, a curved leaf-shaped perch that fits cats' body curves when they curl up for snoozing, and a roomy and luxurious condo, providing a private resting space.
• Funny Design: The multi-layer cat tower is equipped with a full-wrapped and durable scratching post, which can help protect your furniture while helping cats to sharpen their claws. Moreover, there exists an amusing jingling ball and an interactive spring plush ball, providing endless entertainment for active felines.
• Comfy & Warm Lying Experience: The cat tree cover is covered by pet-friendly and ultra-soft mohair plush fabric, which offers a skin-friendly experience for resting and relaxing. And the mohair plush fabric is also pilling-free and non-shedding, allowing for easy maintenance.
• Stable & Sturdy Structure: The cat tower is supported by a wide base and 7 cm thick posts, ensuring good stability and a large loading capacity (each layer can load up to 15 kg). And there are reinforced supporting posts inside the condo, enhancing overall sturdiness.
• Lovely & Lively Appearance: With its egg color matching and flower shape, bright green and blue colors, this cute cat tree can attract cats' attention while adding a lovely atmosphere to your home. Other than that, with clear illustrations and all parts numbered in the user's manual, it is easy to set up this cat tower.

Description:

Come and Get a Luxurious Activity Center for Your Lovely Cats!

Our 87 cm tall cat tree tower comes with 4 layers, providing various activity places for your lovely kitten to take a nap, jump up and down, sunbathe, play, and more. It comes with 2 perches and a private condo for snoozing, a jingling ball and a spring ball for recreating, and a scratching post for grinding their claws. And the scratching post is covered by natural sisal ropes, which are safe to use. Especially, our cat tree is covered by mohair plush fabric, which can keep warm and have no pilling or shedding. Moreover, it is designed in a unique shape with attractive color schemes, which can also be a piece of aesthetic furniture for your home!

Features:

• The top perch and leaf-shaped perch provide a comfy and safe napping experience
• The comfortable jumping platforms meet the jumping instincts of your furry friends
• The sisal scratching posts allow kittens to release the scratching urge
• The posts are covered by natural sisal ropes, safe, durable, and pet-friendly
• Designed with 2 funny balls for kittens to amuse themselves
• The mohair plush fabric provides a warm and soft touch for kittens to nuzzle on it
• The stable and wide base provides strong support and is not easy to wobble
• With its stylish and modern appearance, can be a perfect addition to your home

Specifications:

• Color: Green+Blue+White
• Material: Mohair Plush Fabric, Engineering Board, Natural Sisal
• Overall Dimensions: 49 x 49 x 87 cm (L x W x H)
• Size of the Condo: 30 x 29.5 cm (Dia. x H)
• Diameter of the Top Perch: 34.5 cm
• Weight Capacity of Each Layer: 15 kg
• Net Weight: 7 kg
• Package Includes:
• 1 x Cat Tree
• 1 x User's Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com