4 x 3.5 m Hexagonal Pop-Up Canopy Tent, Heavy-Duty Height Adjustable Gazebo Shelter

Description:

Enjoy outdoor events like never before with the hexagonal canopy tent.

The 400 x 348 cm extra large canopy tent is built to accommodate 6-8 people. The canopy is made of silvered coated 210D oxford fabric, which offers exceptional tear resistance and sun protection. Moreover, the easy setup shelter is constructed with a heavy-duty metal frame and truss plates that provide unparalleled stability. Furthermore, the canopy shelter comes with 12 ground stakes and 6 wind ropes to secure the tent firmly in place. Setting up our instant folding shelter is a breeze, thanks to its portable and foldable design. With minimal effort, you can have your canopy tent up and ready to provide instant shelter for your outdoor event. Featuring 3 height positions, the portable sun shelter can adapt to different occasions. After your event comes to an end, the foldable canopy tent can be effortlessly disassembled and stored in the included carry bag for future use.

Features:

• 400 x 348 cm spacious shade is suitable for 6-8 people
• 210D oxford fabric with silver coating is water-resistant and sun-proof
• Pop-up structure ensures tool-free quick assembly
• Quick release button allows for easy folding
• The combination of base & ground stake fixation along with window rope & stake fixation ensure stability
• Heavy-duty metal frame and sturdy truss plates add the overall sturdiness
• 3 height positions are tailored for different people's preferences
• Dressed legs with leg fabric secure hooks offer added style
• Applicable to flea market, camping or picnic

Specifications:

• Color: Khaki
• Material: 210D & 300D Oxford Fabric + Metal
• Product Dimensions: 400 x 348 x 248 cm (L x W x H)
• 3-level Heights: 228 cm, 238 cm, 248 cm
• Carrying Bag Size: 30 x 29 x 121 cm (L x W x H)
• Net Weight: 18 kg

Package Includes:

• 1 x Canopy Tent
• 1 x Carry Bag
• 12 x Ground Stake
• 6 x Wind Rope
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com