4D Deep Tissue Kneading Shiatsu Massage Machine

Description:
Indulge in Ultimate Relaxation and Relief!
Our portable and lightweight cordless massager is your go-to solution for soothing muscle tension and promoting overall well-being, targeting various areas of your body, including shoulders, neck, lower back, and legs. It comes with 4 massage heads, including 6 massage points, mimicking the touch of human hands, ensuring deep tissue massage for maximum relief from muscle soreness. There are 2 modes and 2 levels of intensity for you to choose from. With 2 heating levels ranging from 40-45℃, it could effectively promote circulation and improve sleep quality. Furthermore, this innovative massager offers a truly hands-free experience, allowing you to choose between two massaging ways: hand pull style with pulling handles and wearable style with adjustable straps. Thanks to its cordless design powered by a 2500mAh battery and featuring a convenient Type-C charging port, you can relax anytime, anywhere. Treat yourself or someone special to the gift of relaxation and let the stresses of the day melt away.

Features:
Features pulling handles, pull the handles to customize your comfort level
Features a fixing buckle and adjustable straps, secure the massager, free your hands
Offer shiatsu massage for necks and deep kneading for shoulders, immerse yourself in deep relaxation 
Comes with 6 massage points, mimic the hands of a skilled masseuse
The massage heads features 2 modes and 2 levels of intensity to choose from
Offers 2 heating levels (40-45℃) to alleviate neck stiffness and muscle soreness
Automatically shuts off after 10 minutes, provide a safe massaging experience
Features a clear control panel with a red indicator light, easy and effortless to adjust
Cordless design, features 2500 mAh battery capacity and a type-C charging port
Fully charge in 3.5 h and run 12 times on a single charge, last for 2 weeks of daily use
Target multiple areas such as shoulders, neck, lower back, legs, and more
Perfect for use at home, office, or during travel, relax wherever you are
The ideal gift for your loved one, from birthdays to holidays like Christmas

Specifications:
Color: Beige/Gray
Material: PU, Fabric
Product Dimensions: 18 x 45.5 x 16 cm (L x W x H)
Net Weight: 1.5 kg

Package Includes:
1 x Neck Shoulder Massager
1 x Charging Cable
1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com