5 Pcs Rattan Patio Conversation Sets with Ottomans & Coffee Table, Wicker Outdoor Bistro Set

This 5 pcs brown rattan furniture set includes 2 ottomans, 2 single sofas, and 1 tea table with a glass top. This furniture set not only makes your outdoor life more comfortable but also makes your garden more beautiful with its fashionable and modern style. It is made of rattan material and steel frame, which is sturdy and can serve you for a long time. The seat cushions are really comfortable and soft. The tea table with a glass top is stable and provides you with enough storage space. This rattan furniture set is perfect for your patio, garden, backyard, deck, and other outdoor living space. Do not hesitate to buy one!

Features

• Sturdy Construction & Attractive Appearance: Fabricated with high-quality PE wicker rattan and solid steel frame, this furniture set is durable and perfect for outdoor or indoor usage. What's more, the weight capacity of the wicker patio furniture set is up to 250 lbs, which will meet our daily use.

• Luxurious Style & Upgrade Comfort: The patio conversation set comes with 2 single sofas, 2 ottomans, and 1 coffee table, which can provide ample space for relaxation for 2-4 people. In addition, 4" thickness cushions (pillows are not included) will afford you a comfortable sitting experience. And tempered glass tabletop is safer.

• Easy to Clean & Variety Formation: All cushions of the wicker outdoor conversation set are equipped with zippered covers which are removable and washable by a washing machine. With a wet cloth, you can wipe dust or blot on the glass tabletop in a short time. Moreover, you can put the 5 pieces of rattan furniture set in a variety of formations as you need.

• Simple Installation: All required hardware is included in the package. Just with a detailed instruction manual, it can be easily assembled in a few seconds.

Specifications

• Color: Red / Beige / Turquoise
• Material of Furniture Set: Rattan, Steel, and Glass
• Material of Cushion: Polyester Fabric, 24D Sponge and Cotton
• Size of Ottoman: 26.5" x 20" x 16" (L x W x H)
• Size of Single Sofa: 28" x 26.5" x 29.5" (L x W x H)
• Size of Tea Table: 18" x 18" x 16.5" (L x W x H)
• Thickness of Table Top Glass: 5 mm
• Thickness of Seat Cushion: 4"
• Max Loading Weight Capacity: 250 lbs

Package Includes

• 2 x Single Sofas
• 2 x Footstools
• 1 x Tea Table
• Seat and Back Cushions for Sofa
• 1 x Instruction Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com