5-Piece Climb and Crawl Soft Playset w/ Ball Pit, Soft Climbing Foam Blocks for Kids

• Comes with 1 slide, 1 step, 1 half-moon, and 1 concave shape for DIY fun
• 1 additional ball pit for kids to play with balls (The balls are not included)
• Different shapes stimulate kids’ imagination and recognition
• EN71 compliant and CPSIA approved for safe and reliable use
• Comfy suede fabric and elastic sponge for ultra comfort
• Smooth zipper ensures convenient removal of the covers
• More details, like exquisite sewing, for convenient and long-term use
• Lightweight pieces for effortless movement
• Perfect for kid’s creativity, curiosity, hand-eye coordination, and physical strength
• Suitable for homes, daycare centers, or schools

Specifications

Description:

Are you looking for a comfortable indoor home gym for your kids? Our 5-piece climbing block set will be an ideal choice. The playset has 5 pieces for kids to combine different shapes or structures for hours of fun, which burns kid’s energy. The skin-friendly fabric cover and soft sponge create a safe and comfortable playing environment for 3+ years old kids. The removable and machine-washable covers are also easy to clean. It doesn’t have any sharp edges or a rigid structure, ensuring higher safety. More importantly, it is also EN71 compliant and CPSIA certified.

Features:

• 5-Piece Climbing Blocks Set: The soft playset consists of 1 slide, 1 step, 1 half-moon, 1 concave, and 1 ball pit for free DIY combination. Kids can make full use of their imagination to use the blocks to create a variety of shapes. The ball pit also provides kids with unlimited fun. Tips: The ocean balls are not included.
• Soft & Enduring Materials: The 5-piece block set features high density sponge covered with breathable suede fabric to ensure soft and comfortable touch. Moreover, the fine sewing prevents the cover from falling off for long-lasting use.
• Provides Higher Security: The playset complies with EN71 and CPSIA standards, making it more safe and reliable to play with. The smooth edges and non-rigid structure offer a hazard-free play environment for your little ones.
• Perfect Gift for Little Ones: Specially designed for kids over 3 years old, the climbing blocks with ball pit will be great for kids’ development. Kids are allowed to climb, crawl, walk, or explore to exercise their motor skills, coordination ability, and cognitive ability.
• No Assembly & Easy Cleaning: No assembly is needed. You can wait about 8 hours for it to fully expand. The covers can be detached using the zipper for easy cleaning. The covers are also wrinkle-resistant, fade-resistant, and machine-washable.

Package Includes:

1 x 5-Piece Soft Play Set (The balls are not included)

1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com