50/60 Inch Wall Mounted Recessed Electric Fireplace Heater with Remote Control and Touch Screen

Are you looking for a practical electric fireplace? This 50" Electric Fireplace Heater will be perfect for you! This electric space heater has a heat output of 5,000 BTU and a heat range of up to 400 square feet. There are 5 different brightness levels for you to choose from. At the same time, realistic flames and 9-level flame colors create a warm atmosphere. In addition, logs and decorative crystals are also available to maximize your decorative needs. A built-in thermostat adjusts the temperature from 60°F to 97°F. What's more, the dual-control design ensures ease of use. This ETL certified heater features overheat protection and a child lock setting to keep your family safe while in use. If you are looking for an electric fireplace like this, don't hesitate to place an order!

Main Features

Energy-Saving and Efficient Electric Fireplace: With low (750W) and high (1500W) temperature settings and 5,000 BTU, this electric fireplace heater gives you efficient heating that can cover up to 400 square feet of space. Besides, the built-in thermostat saves you energy costs while allowing you to enjoy endless warmth.

Safety First: This ETL and SGS certified electric fireplace is designed with overheat protection, which means it will automatically shut down if it overheats. Besides, the child lock function makes this fireplace ideal for families with kids and pets. Press the "Up" and "Down" buttons simultaneously for 3 seconds to activate the child lock.

2 Control Methods: This fireplace heater has 2 ways to control. The touch screen has a clear LED display. And the remote control with 26 ft effective control distance requires a CR2025 battery (not included). Both are equipped with a 12H timer and 60℉ - 97℉ adjustable temperature for your different heating needs.

Adjustable Flame Color and Brightness: This fireplace heater has 9 adjustable flame colors and 5 levels of flame brightness, making it easy for you to choose the one you like. And decorative crystals and lifelike logs make this electric fireplace even more realistic and attractive. What's more, the flame can be operated without heating, allowing you to enjoy the flame all year round.

2 Installation Options: This electric fireplace heater has 2 installation methods to choose from. The first is an embedded component. You should choose perforated drywall (47.5" W/57.5" W x 5.1" D x 19" H). It is also hardwired for in-wall mounting. The second is wall-mounted assembly. Includes required metal bracket. Whichever installation you choose, you should leave 11.8 inches of space between the fireplace and the TV.

Package includes

• 1 x Electric fireplace insert
• 1 x Remote control
• 1 x Bag of decorative crystal
• 1 x Log set
• 1 x Screw
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com