50 LBS Rattan Style Resin Patio Umbrella Base Stand with Lockable Wheels, 20.5" Heavy-Duty Round Outdoor Umbrella Holder

This umbrella base with 4 wheels is a great combination of utility and elegance. With 50 lbs weight, this umbrella base is heavy and strong enough to support a patio umbrella. And you don’t have to worry that it will be difficult to move, as there are four premium wheels under the bottom. Moreover, the resin is weather resistant and the steel tube is anti-rust, which ensures long-lasting service time. It’s suitable for both commercial and household use. All in all, this umbrella base with wheels will be a good choice for you.

Features

• Easy Movement: Equipped with four 360° rotated wheels on the bottom, this resin umbrella base can be moved to any place you want. And the lockable design makes the base easy to stop. What's more, it's available on multiple occasions, such as the backyard, poolside, market entrance and so on.

• Heavy-duty Resin Base: This patio resin umbrella base weighs up to 50 lbs, heavy and strong enough to sustain your patio umbrella. And the hand knob on the steel tube can be tightened to secure the patio umbrella pole, ensuring that your umbrella stands still and never falls down.

• Selected & Durable Material: Made of selected steel and resin, the umbrella base features high resistance to rust, rain and heavy sunlight. No matter how bad the weather is, you can use this base anytime and anywhere. Such high durability enables the umbrella base to accompany you for a long time.

• 2 Optimal Pole Sizes: With 2 removable plastic inserts on the top of the steel pole, this umbrella base fits with both 1.5" and 1.9" diameter umbrella poles. So most standard patio umbrellas in the market are compatible with this resin umbrella base. Just one base is enough for umbrellas of different sizes.

• Elegant Appearance & Quick Assembly: The rattan pattern on the surface adds a piece of elegance to the umbrella base. Additionally, with easy-to-follow instructions and complete accessories, you can finish the assembly in a short time. And you can use it directly with no need of filling sands or water.

Specifications

• Color: Black
• Material: Resin + Steel
• Overall Dimension: 20.5” x 17” (D x H)
• Suitable Diameter of Pole Hole: 1.5”/1.9”
• Length of Steel Pole: 10”
• Diameter of Wheel: 1.5”
• Net Weight: 50lbs

Package Includes

• 1 x Umbrella Base with Wheels
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com