6 in 1 Inflatable Water Slide Water Park, Kids Jumping Castle Splash Pool w/Climbing Wall (with 450W Blower)

• 🎁 Best Gift to Stimulate Kids’ Potential: From birthday parties to outdoor carnivals, this kids water slide give kids a happy childhood! By climbing, it can promote the coordination of the child's body and make the reaction more agile.Slides with different lengths and inclinations can allow kids to master their own balance and speed, moreover their physical coordination ability will be exercised. This inflatable water slide is a great gift for every kids!
• 🏊 Enjoy Water Fun for Kids Outdoor: This inflatable bounce house waterslides features abundant entertainment elements, offering unprecedented joy and developing children’s sports skills. Let the water park bring a cool summer for your kids! Remove the hose and it can also be used indoors in cold days.
• ☀️ Added Protective Net & Lawn Stakes: The bouncy jump castle is covered with dense safety net that absorbs impact and prevents children from falling. Furthermore, 6 sturdy lawn stakes provided to have it firmly fixed to the ground and let kids to bounce freely. Max weight capacity of inflatable part: 135 kg, accommodates up to 3 kids to play together. Suitable for kids from 3 - 10 years old.
• ☆How to Dry this after Use: Make sure the water is drained, then open the small vent on the other side, and finally connect the blower to blow dry again. When not in use, we recommend keeping it stored indoors in a dry place.
• Warning: 1. Ground pegs are used for lawn ground surfaces. Always ensure the bouncer and the air fan are secured to the ground with the pegs provided. Drive ground stakes completely into the ground to avoid tripping hazards. 2. Do not use in rainy, windy or extreme weather conditions. 3. Ensure active adult supervision at all times.
  
  
  
  
  
  

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com