67" Multi-Level Tall Cat Tree for Medium to Large Cats, 3-Story Cat Condo with Top Perch, Hammock, Sisal Scratching Posts

Give your cats the ultimate playground with this 67" multi-level cat tree! With multiple levels to climb, 2 top perches, 3 spacious cat condos and 1 hammock, this 67" tall and large cat tower provides ample space for your feline friends to play, lounge, and observe their surroundings. The plush pads & cushions, natural sisal posts and covers offer the perfect combination of softness and scratching surfaces, keeping your cats engaged and satisfied. Additionally, the interactive features, including the jingling spring ball and hanging sisal rope, allow cats to play for hours. With a solid wooden structure and anti-slip widened base, the cat tower is stable enough for several cats to play at once. What's more, the removable cushions and sisal covers allow for easy cleaning.

Features

• Wonderful Playground & Rest Area: With a large size and multi-level design, this 67" tall cat tree creates more activity spots for cats. It includes a padded top perch, a round cat bed, a 3-story cat condo, a cozy hammock and multiple jumping platforms. Plus, the jingling spring ball and hanging play rope offer more fun for your cats.
  

• More Scratching Space: The cat tower comes with fully covered natural sisal posts to meet cats' instinct needs and save your delicate furniture from scratches. Besides, the 3-layer multipurpose cat condo with detachable sisal covers and soft cushions offer a cozy space for cats to not only rest and play, but also sharpen claws.
  

• Stable & Heavy Duty Structure: Constructed of multilayer solid wood composite board, this multi-level cat condo ensures high stability for years to come. In addition, the enlarged & widened base and anti-slip pads keep the cat tree stable while cats are jumping or climbing.
  

• Upgraded Comfort & Easy Cleanup: The soft & warm plush fabric cushions and pads provide comfortable spots for your cats to relax and sleep. And they are all removable and washable. Moreover, the wooden board surface of the cat tree is also easy to clean with cloth.
  

• Cat-Friendly Design & Modern Look: Featuring smooth round corners and natural sisal ropes, this tall cat activity center is safe for your cats or kittens to play. The modern and elegant design makes it not only a playing tower for cats but also an eye-catching decor for your home.

Specifications

• Color: Beige/Grey
  
• Material: Solid Wood Multi-layer Laminated Board, Sisal, Plush
  
• Product Dimension: 37.5" x 27" x 67"(L x W x H)
  
• Scratching Post Diameter: 4.5"
  
• Condo Entry Size: 9" x 7"(L x W)
  
• Condo Size: 16" x 35"(Dia. x H)
  
• Top Perch Size: 27" x 19"(L x W)
  
• Round Perch Diameter: 16.5"
  
• Net Weight: 72 lbs
  
• Each Tier Maximum Weight: 44 lbs

Package Includes

• 1 x Cat Tree
  
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com